Casino Dining Server — Fast-Paced Guest Service

Morongo Casino Resort & Spa

California, Northern (MO, KY)

Hybrid

USD 17,000 - 30,000

Full time

2 days ago
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Job summary

Morongo Casino Resort & Spa seeks a Server for Good Times Café to deliver exceptional guest service through accurate order taking and timely delivery. You will communicate with the kitchen, maintain a clean service area, and support the dining experience with friendly, efficient service.

Responsibilities include greeting guests, recommending menu items, inputting orders into the POS system, and ensuring correct payments and checks.

Qualifications

  • Excellent verbal communication and interpersonal skills.
  • Ability to provide attentive and efficient service in a fast-paced environment.
  • High level of professionalism, patience, and guest service orientation.
  • Prior experience in food service or hospitality preferred.

Responsibilities

  • Greets guests promptly, introduces self, and provides menu guidance including beverage and appetizer recommendations.
  • Maintains a thorough knowledge of menu offerings, including ingredients, preparation methods, and presentation standards.
  • Takes accurate food and beverage orders, inputs them into the POS system efficiently, and ensures timely delivery.
  • Delivers food and beverages using proper serving techniques, ensuring accuracy, quality, and presentation meet service standards.
  • Conducts regular table check-backs to ensure guest satisfaction and addresses questions, concerns, or special requests promptly and professionally.
  • Presents, delivers, and retrieves guest checks; processes payments, applies discounts or comps, and returns accurate change.

Skills

Excellent verbal communication
Guest service

Education

High school diploma or equivalent
Food Handler Certification

Tools

POS terminals

Job description

Morongo Casino Resort & Spa seeks a Server for Good Times Café to deliver exceptional guest service through accurate order taking and timely delivery. You will communicate with the kitchen, maintain a clean service area, and support the dining experience with friendly, efficient service.

Responsibilities include greeting guests, recommending menu items, inputting orders into the POS system, and ensuring correct payments and checks.

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