Casino Compliance Officer

Rio Mar Hospitality Management; Puerto Rico; On-site; USD 65,000 - 95,000; Full time

Job summary

Wyndham Grand Rio Mar in Rio Grande, PR, is seeking a Casino Compliance Officer to oversee internal gaming controls, investigate compliance issues, and ensure the safety of guests and staff.

The role requires familiarity with Gaming Commission regulations and a background in surveillance or casino operations.

Qualifications

• High school diploma or equivalent.
• 1–2 years in regulatory compliance preferred or with internal controls.
• Experience auditing; familiarity with Gaming Commission issues.
• Familiarity with gaming frauds preferred.
• Experience in surveillance, law enforcement, or casino operations.
• Ability to articulate English clearly is strongly desired.
• Ability to obtain and retain a Gaming Commission license.

Responsibilities

• Oversee and ensure internal gaming controls align with regulations.
• Investigate compliance and security issues as they occur.
• Ensure minors do not access the casino and protect assets, guests, and staff.

Skills

Regulatory compliance

Gaming regulations

Auditing

Surveillance

Casino operations

English proficiency

Licensing knowledge

Education

High school diploma

Regulatory compliance experience

Gaming Commission knowledge

Surveillance/Law enforcement background

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Casino Compliance Officer

Full-Time Regular Wyndham Grand Rio Mar, Rio Grande, PR, PR

Wyndham Grand Rio Mar is looking for GRAND people like you! At Wyndham Grand Rio Mar, our people are our greatest treasure. Every smile, every effort, every shared moment shapes experiences that enrich lives and touch souls. We are more than a workplace. We are a community where your growth, ideas, and well-being matter. From meaningful learning opportunities to benefits that enhance life on and off the clock, we invest in our people because when they thrive, our guests and community thrive too. For almost 30 years, we have celebrated each success, built connections, and created joy together. Join a team that uplifts one another, transforms moments into memories, and helps make Wyndham Grand Rio Mar the most admired and transformative hospitality brand in the world.

Your impact starts here!

Job Summary

The Casino Security Officer is responsible for overseeing and ensuring internal gaming controls are in line with regulations and the Gaming Commission. The Compliance Officer participates in developing casino security procedures and investigating compliance and security problems as they occur. The Compliance Officer is responsible for ensuring minors do not access the Casino as well as ensuring the safety and security of the casino’s assets, guests, and team members.

Education & Experience

• High school diploma or equivalent.
• A year or two of experience in the field of regulatory compliance preferred or with the implementation of internal controls.
• Experience in auditing preferred, knowledge of issues involved withing the Gaming Commission.
• Familiarity with gaming frauds preferred.
• Experience in surveillance, law enforcement, as well as a background working in a casino operations position.
• The ability to articulate the English language is strongly desired.
• The ability to successfully obtain and retain a Gaming Commission license.

Physical requirements

• Exerting up to fifty pounds as needed, and/or twenty pounds of force constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during the entire shift.
• Flexible and long hours sometimes required.

Set between the Atlantic coast and the foothills of El Yunque, Puerto Rico's only tropical rainforest, Wyndham Grand Rio Mar spans 600 acres in Rio Grande, just a short drive from San Juan. Here, two championship golf courses wind through rainforest and coastline, a mile of secluded beach meets the Mameyes River, and nearly a dozen restaurants and lounges bring the island's flavor to every table. It is a rare setting where mountain, river, and sea come together, and for almost 30 years it has been a place where careers grow alongside unforgettable guest experiences. Join us, and become part of work that changes lives, starting with your own.

From opportunities for learning and growth to benefits that help our team live better lives, we’re always finding ways to foster a fun and inclusive environment.

EOE M/F/Disabled/Vet/Drug Free Workplace