Casino Cage Shift Supervisor: Cash & Compliance Leader

Boyd Gaming Corporation; Kenner (LA); On-site; USD 45,000 - 60,000; Full time

Job summary

Boyd Gaming Corporation in Kenner, United States, is seeking a detail-oriented Shift Supervisor Cage to oversee daily cage operations and supervise cashiers, ensuring compliance with gaming regulations and delivering exceptional customer service. You will oversee cashier activities, monitor cash handling, and enforce internal controls within a fast-paced casino environment.

This role emphasizes strong math skills, leadership, and the ability to work various shifts, including nights, weekends,

Qualifications

• Previous supervisory experience in a casino cage or financial environment.
• Demonstrated experience in cash handling and financial transactions.
• Strong mathematical skills and attention to detail.
• Proficiency in basic computer operations and casino management systems.
• Excellent interpersonal and leadership skills.
• Comprehensive knowledge of gaming regulations and responsible gaming practices.
• Ability to obtain and maintain required gaming license.
• Strong problem-solving abilities and decision-making skills.
• Flexibility to work various shifts, including nights, weekends, and holidays.
• Experience in conflict resolution and customer service.
• Ability to maintain composure in a fast-paced environment.
• Strong organizational and time management skills.

Responsibilities

• Supervise and coordinate daily cage operations and cashier activities during assigned shifts
• Enforce casino regulatory rules, internal controls, and accounting procedures to protect company assets
• Monitor business demands and assist in making necessary scheduling and staffing adjustments
• Train, mentor, and supervise cage personnel while promoting a positive team environment
• Handle guest service inquiries and employee-related issues with professionalism
• Manage marker bank operations and maintain accurate financial records
• Establish and maintain collaborative relationships with all departments
• Ensure compliance with all regulatory requirements and gaming control board regulations
• Monitor and verify cash transactions, credit extensions, and chip inventories
• Implement and maintain superior guest service standards for both internal and external customers

Skills

Supervisory leadership

Cash handling

Mathematical accuracy

Computer literacy

Interpersonal skills

Regulatory knowledge

Licensing capability

Problem-solving

Flexibility shift work

Conflict resolution

Organization and time management

Tools

Casino management systems

Job description

Boyd Gaming Corporation in Kenner, United States, is seeking a detail-oriented Shift Supervisor Cage to oversee daily cage operations and supervise cashiers, ensuring compliance with gaming regulations and delivering exceptional customer service. You will oversee cashier activities, monitor cash handling, and enforce internal controls within a fast-paced casino environment.

This role emphasizes strong math skills, leadership, and the ability to work various shifts, including nights, weekends,