Casino Cage Operations Specialist

Arizona Charlie’s Decatur and Boulder; Boulder (CO); On-site; USD 21,000 - 30,000; Full time

Job summary

Fresca, LLC is seeking a Cage Cashier to support daily casino operations by processing financial transactions with accuracy and maintaining control of funds. You will contribute to guest service, compliance with gaming regulations, and smooth operation of the cage area in a fast-paced environment.

The role requires 6 months of cash handling experience, strong numerical skills, and the ability to follow procedures and work well within a team.

Qualifications

• 6 months of experience in a high-volume cash handling environment.
• Strong numerical and reconciliation skills with high attention to detail.
• Ability to follow standard operating procedures and regulatory requirements.
• Ability to follow instructions and complete tasks accurately in a fast-paced environment.
• Strong communication skills and willingness to work as part of a team.
• Committed to fostering a respectful, inclusive, and safety-conscious work environment.
• Ability to access and input information using a moderately complex computer system.

Responsibilities

• Provide timely and courteous guest service consistent with the company’s guest service culture.
• Accurately perform guest and departmental financial transactions, including check cashing, markers, chip redemption, coin/currency exchange, and voucher redemptions.
• Issue and receive funds related to casino operations, including table games, slots, and other internal departments.
• Maintain accountability for assigned funds, reconcile balances, and promptly report any discrepancies.
• Operate computer systems, coin/currency counters, and cage equipment in accordance with standard procedures.
• Complete required forms and documentation accurately and in compliance with gaming regulations and internal controls.
• Maintain an organized, clean, and secure workstation at all times.
• Support overall team success through effective communication and collaboration with coworkers and leadership.
• Provide frontline support for select player club services and basic promotional inquiries.
• Maintain knowledge of current promotions, procedures, and property offerings to accurately support guests and staff.
• Held to a high standard of accountability for maintaining the accuracy, completeness, and confidentiality of guest information, as well as departmental records and reports, in accordance with company policies and regulatory requirements.
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position.
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards.
• Perform other duties as assigned.

Skills

Cash handling

Customer service

Attention to detail

English communication

Education

High school diploma

Tools

Cash register system

Job description

Fresca, LLC is seeking a Cage Cashier to support daily casino operations by processing financial transactions with accuracy and maintaining control of funds. You will contribute to guest service, compliance with gaming regulations, and smooth operation of the cage area in a fast-paced environment.

The role requires 6 months of cash handling experience, strong numerical skills, and the ability to follow procedures and work well within a team.