Casino Beverage Server Fast Friendly Guest Service

Hollywood Casino St. Louis; St. Louis (MO); On-site; USD 15,000 - 25,000; Full time

Benefits offered by this job

Day 1 medical benefits

Uber benefit

Cash rewards program

Tuition reimbursement

Lindenwood University discounts

Diversity scholarship for team members

Job summary

Hollywood Casino St. Louis is seeking a friendly Beverage Server to deliver fast, personable service to casino guests on a variety of shifts.

You will greet guests by name, take orders, coordinate with bartenders, and ensure accurate cash handling while upholding safety and professionalism. Candidates must be 21+, have a high school diploma or equivalent, strong English communication, and the ability to lift up to 25 lbs.

Qualifications

• Must be 21 years of age.
• High School Diploma or equivalent.
• Read, write, and speak English.
• Excellent customer service and communication skills.
• Ability to count money and make change.
• Learn tray service and cocktail ingredients.
• Available to work nights, weekends, holidays, and overtime as needed.
• Professional appearance standards as prescribed by company policy.
• Able to respond to visual and oral cues.
• Lift and carry up to 25 lbs. may be required.
• Tolerate second-hand smoke, noise, and bright lights.
• Fast-paced, crowded work environment.

Responsibilities

• Provide fast, friendly beverage service to casino guests; use guest names.
• Resolve service problems per guidelines.
• Act as ambassador of goodwill and participate in publicity photos.
• Promote casino events and programs.
• Take drink orders and coordinate with bartenders.
• Handle money according to procedure.
• Work well with team members and supervisors.
• Maintain a clean and stocked workstation.

Skills

Customer service

English proficiency

Cash handling

Tray service

Shift flexibility

Appearance standards

Communication

Physical stamina

Education

High School Diploma or equivalent

Job description

Hollywood Casino St. Louis is seeking a friendly Beverage Server to deliver fast, personable service to casino guests on a variety of shifts.

You will greet guests by name, take orders, coordinate with bartenders, and ensure accurate cash handling while upholding safety and professionalism. Candidates must be 21+, have a high school diploma or equivalent, strong English communication, and the ability to lift up to 25 lbs.