Casino Beverage Operations Manager

Playatgila; Arizona; On-site; USD 65,000 - 90,000; Full time

Job summary

Vee Quiva Resort & Casino in Laveen, AZ, is seeking an experienced Beverage Manager to lead the beverage team and oversee operations in a high-volume casino setting. The role emphasizes guest service excellence, regulatory compliance, and staff development.

The successful candidate will manage day-to-day beverage activities, enforce responsible alcohol policies, and drive training initiatives to ensure top quality service while maintaining attendance and teamwork standards. DOE salary applies.

Qualifications

• High School Diploma or equivalent required.
• Prior experience in Food & Beverage management required.
• Experience working in a fast-paced high volume, bar restaurant, or nightclub is preferred.
• In-depth wine, beer and spirituous liquor knowledge preferred.
• Must acquire and maintain a valid Gila River Environmental Health Food Handlers Card, Alcohol Awareness Certification, Blood-Borne Pathogens (BBP) and other required compliance trainings.
• Ability to perform the GILA WAY which is as follows; Greet our guest, Interact positively with our guest, Listen actively to our guest, Appreciate our guest.
• Must possess excellent guest service skills, strong telephone etiquette, and be a self-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision.
• Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.
• Strong interpersonal and communication skills, both written and oral.
• This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities.

Responsibilities

• Promotes and provides excellent guest service experiences to both internal and external guests.
• Responsible for all aspects of the effective beverage management within a casino environment.
• Ensures total compliance with all responsible alcohol service policies.
• Effectively and compliantly addresses any alcohol service or compliance issues, immediately investigates, documents and reports all issues or findings to management.
• Maintains a dependable work attendance record with extremely infrequent absences and/or lateness.
• Performs other special projects and duties as assigned.

Skills

F&B management

Guest service

Communication skills

Compliance training

GILA WAY

Telephone etiquette

Team leadership

Interpersonal skills

Education

High School/GED

Job description

Vee Quiva Resort & Casino in Laveen, AZ, is seeking an experienced Beverage Manager to lead the beverage team and oversee operations in a high-volume casino setting. The role emphasizes guest service excellence, regulatory compliance, and staff development.

The successful candidate will manage day-to-day beverage activities, enforce responsible alcohol policies, and drive training initiatives to ensure top quality service while maintaining attendance and teamwork standards. DOE salary applies.