Beverage Manager

Playatgila; Arizona; On-site; USD 65,000 - 90,000; Full time

Job summary

Vee Quiva Resort & Casino in Laveen, AZ, is seeking an experienced Beverage Manager to lead the beverage team and oversee operations in a high-volume casino setting. The role emphasizes guest service excellence, regulatory compliance, and staff development.

The successful candidate will manage day-to-day beverage activities, enforce responsible alcohol policies, and drive training initiatives to ensure top quality service while maintaining attendance and teamwork standards. DOE salary applies.

Qualifications

• High School Diploma or equivalent required.
• Prior experience in Food & Beverage management required.
• Experience working in a fast-paced high volume, bar restaurant, or nightclub is preferred.
• In-depth wine, beer and spirituous liquor knowledge preferred.
• Must acquire and maintain a valid Gila River Environmental Health Food Handlers Card, Alcohol Awareness Certification, Blood-Borne Pathogens (BBP) and other required compliance trainings.
• Ability to perform the GILA WAY which is as follows; Greet our guest, Interact positively with our guest, Listen actively to our guest, Appreciate our guest.
• Must possess excellent guest service skills, strong telephone etiquette, and be a self-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision.
• Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.
• Strong interpersonal and communication skills, both written and oral.
• This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities.

Responsibilities

• Promotes and provides excellent guest service experiences to both internal and external guests.
• Responsible for all aspects of the effective beverage management within a casino environment.
• Ensures total compliance with all responsible alcohol service policies.
• Effectively and compliantly addresses any alcohol service or compliance issues, immediately investigates, documents and reports all issues or findings to management.
• Maintains a dependable work attendance record with extremely infrequent absences and/or lateness.
• Performs other special projects and duties as assigned.

Skills

F&B management

Guest service

Communication skills

Compliance training

GILA WAY

Telephone etiquette

Team leadership

Interpersonal skills

Education

High School/GED

Job description

Vee Quiva Resort & Casino
Laveen, AZ 85339, USA

Description

Salary: Depending on Experience (DOE)

This position provides management to all levels of the beverage team department and will actively supervise, coach, counsel, direct, train, and mentor beverage team in meeting and exceeding quality standards, as well as demonstrating the GILA WAY.

Essential Duties and Responsibilities:

• Promotes and provides excellent guest service experiences to both internal and external guests.
• Responsible for all aspects of the effective beverage management within a casino environment.
• Ensures total compliance with all responsible alcohol service policies.
• Effectively and compliantly addresses any alcohol service or compliance issues, immediately investigates, documents and reports all issues or findings to management.
• Maintains a dependable work attendance record with extremely infrequent absences and/or lateness.
• Performs other special projects andduties as assigned.

Supervisory Responsibilities

Directly supervises multiple employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Skills/ Requirements

• High School Diploma or equivalent required.
• Prior experience in Food & Beverage management required.
• Experience working in a fast-paced high volume, bar restaurant, or nightclub is preferred.
• In-depth wine, beer and spirituous liquor knowledge preferred.
• Must acquire and maintain a valid Gila River Environmental Health Food Handlers Card, Alcohol Awareness Certification, Blood-Borne Pathogens (BBP) and other required compliance trainings.
• Ability to perform the GILA WAY which is as follows; Greet our guest, Interact positively with our guest, Listen actively to our guest, Appreciate our guest.
• Must possess excellent guest service skills, strong telephone etiquette, and be aself-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision.
• Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.
• Strong interpersonal and communication skills, both written and oral.
• This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities.

Qualifications

Education

Required

High School/GED or better.

Experience

Required

Prior experience in Food & Beverage management required.

Preferred

In-depth wine, beer and spirituous liquor knowledge preferred.

Experience working in a fast-paced high volume, bar restaurant, or nightclub is preferred.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.