Casino Beverage Concierge - Quick, Courteous Service

Four Winds Casinos are Equal Opportunity Employers; South Bend (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

Four Winds Casinos is seeking a Beverage Server responsible for providing beverage service to all casino guests in an efficient, courteous, and professional manner. You will take and fill beverage orders, assist in maintaining guest areas, and ensure a high standard of guest service.

Responsibilities include monitoring guest needs, supporting other beverage staff with opening/closing duties, and ensuring compliance with health and safety standards.

Qualifications

• High school diploma or GED preferred.
• 1–2 years related experience.

Responsibilities

• Provides prompt, efficient, accurate, and courteous beverage service to casino guests.
• Takes and fills beverage orders and assists in maintaining the guests' gaming area.
• Monitors guest needs and fulfills beverage requests promptly.
• Assists other beverage personnel with opening/closing duties and side work.
• Maintains grooming and appearance per policy.
• Monitors alcohol consumption and responds appropriately.
• Keeps service wells stocked and clean.
• Refs patrons for identification when age is in question.

Skills

Customer service

Interpersonal skills

Organizational skills

Mathematical ability

Reading/Writing English

Education

High school diploma or GED

1–2 years related experience

Job description

Four Winds Casinos is seeking a Beverage Server responsible for providing beverage service to all casino guests in an efficient, courteous, and professional manner. You will take and fill beverage orders, assist in maintaining guest areas, and ensure a high standard of guest service.

Responsibilities include monitoring guest needs, supporting other beverage staff with opening/closing duties, and ensuring compliance with health and safety standards.