Cashiering Analyst: Payments, Reconciliation & Compliance

Howard University College of Medicine; Washington (District of Columbia); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Health & Wellness

Work-Life Balance

Financial Wellness

Professional Development

Wellness programs

Commuter benefits

Job summary

Howard University is seeking a detail-oriented Cashier Analyst to support University cashiering, student accounts, and third-party operations through payment processing oversight, cashier and deposit reconciliation, exception handling, unapplied payment analysis, account adjustments, and daily financial reporting.

You will partner with Bursar leadership and campus departments to improve transaction accuracy and internal controls.

Qualifications

• Bachelor’s degree in accounting, finance, business administration, or related field.
• 3–5 years of accounting experience, including reconciliations and general ledger work; higher education experience preferred.
• Experience with cashiering, payment processing, deposits, reconciliations, refunds, returned payments, or related financial operations.

Responsibilities

• Monitor daily cashiering and payment activity and identify exceptions, including voids, reversals, refunds, duplicate transactions, returned payments, chargebacks, and unusual account activity.
• Reconcile cashier sessions, electronic payments, wire transfers, safe counts, departmental deposits, payment batches, bank deposits, and general ledger activity; research and resolve overages, shortages, and posting variances.
• Support end-of-day close activities by balancing cashiering system reports to cash, check, credit card, electronic payment, and other tender totals.
• Receive, verify, and accurately post student and departmental payments, including cash, checks, credit and debit cards, electronic payments, wire transfers, and third-party payments.
• Analyze unapplied payments, suspense items, aging transactions, returned items, and account exceptions; coordinate corrections, transfers, and adjustments with Student Accounts, Third Party, Veterans Office, Accounting, Financial Aid, and other University offices.
• Review and validate supporting documentation for refunds, reversals, adjustments, returned payments, cash disbursements, and other cashiering transactions to ensure proper authorization and policy compliance.
• Prepare and distribute daily, weekly, and monthly reports on cashier activity, deposit status, reconciliation results, variance trends, aging items, and compliance metrics.
• Maintain cashiering records, audit trails, deposit documentation, and retention files; support internal and external audits by providing transaction details, documentation, and research findings.
• Maintain cashiering master data and system configurations as assigned, including tender types, merchant accounts, cashier assignments, and user access; test updates and escalate system issues to the appropriate technical support team.
• Assist with cashier training and coaching on payment processing, cash controls, system procedures, documentation standards, and University policy requirements.
• Partner with Bursar leadership and University departments to recommend process improvements that reduce errors, strengthen internal controls, improve reconciliation timeliness, and enhance service delivery.
• Respond to student and departmental inquiries regarding payments, receipts, deposits, refunds, and account activity; research issues and escalate complex matters when appropriate.
• Provide backup cashier coverage during peak registration and payment periods while maintaining security, accuracy, confidentiality, and customer service standards.

Skills

Financial analysis

Attention to detail

Customer service

Workday proficiency

Communication

Process improvement

Internal controls

Problem solving

Audit readiness

Education

Bachelor’s degree in accounting, finance, business administration, or related field

Tools

Excel

Job description

Howard University is seeking a detail-oriented Cashier Analyst to support University cashiering, student accounts, and third-party operations through payment processing oversight, cashier and deposit reconciliation, exception handling, unapplied payment analysis, account adjustments, and daily financial reporting.

You will partner with Bursar leadership and campus departments to improve transaction accuracy and internal controls.