Cashier, Whittier, USA

Colonial Group; Whittier (CA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

401k + match

Health insurance

Dental insurance

Vision insurance

Paid time off

Sick leave

Employee discounts

Job summary

Velocity Vehicle Group in Whittier, CA is seeking a Service Cashier to deliver a superior customer experience and accurate billing. You will greet customers, process payments, and support the service team with daily clerical duties in a fast-paced shop environment.

The position is full-time, Monday–Friday, 8:00am–4:30pm, with benefits including 401k match and health/dental/vision insurance. Prior cashiering experience and strong interpersonal skills are preferred.

Qualifications

• High school diploma or the equivalent.
• Cashiering experience preferred.
• Exceptional customer service skills.
• Excellent interpersonal skills.

Responsibilities

• Greet customers promptly in a courteous manner.
• Treat customers fairly and honestly and uphold service standards.
• Provide timely updates to customers.
• Collect payments from customers.
• Review and process repair orders and invoices.
• Assist Service Advisors with calls and scheduling.
• Ensure repairs are billed accurately and orders signed out.
• Notify customers when vehicles are ready for pickup.

Skills

Cashier experience

Customer service

Interpersonal skills

Education

High school diploma or equivalent

Job description

Who We Are:

Velocity Vehicle Group (VVG) is a premium commercial brand medium to heavy truck dealership that offers the full-service experience for our customers, from an outstanding sales organization to highly skilled technicians to service your vehicle, and on demand parts. Our goal is to be your one stop shop experts for all truckers, owner operators, fleets and companies. This coupled with our Leasing and Rental business and our Financial services business make VVG the leading Truck dealership.

What's in it for You:

VVG is a fast paced and growing organization that is looking for candidates that are ready for a daily challenge and cannot wait to provide superior customer service both internally and externally. VVG offers fantastic Culture as well as competitive pay, 401K W/Match, Medical, Dental, & Vision benefits. Become a part of our team and immerse yourself in a company that fosters a Great Place to Work culture!

Job Summary:

The Service Cashier will ensure a superior customer experience is delivered consistently and reliably to develop everlasting customer relationships and organizational success. The Service Cashier will ensure the accuracy of billing and customer updates to guarantee customer satisfaction and promote company culture – Speed, Value, Trust

VVG is looking for a Cashier to join our team in Whittier, CA for following hours: Monday-Friday between 8:00am-4:30pm!

Essential Functions and Purpose

The Cashier receives payments from customers who are paying for repairs.

Required Qualifications

• High school diploma or the equivalent


• Cashiering experience preferred


• Exceptional customer service skills


• Excellent interpersonal skills

Responsibilities

• Greets customers immediately in a courteous manner


• Treats customers fairly and honestly and demonstrates company’s commitment to superior customer service and ethical business practices


• Provides updates to customers


• Collects payment from customers


• Reviews and processes all repair orders


• Assists Service Advisors with phone calls


• Ensures all repairs orders were performed and billed correctly


• Ensures proper sign out procedure is followed


• Notifies customers to advise truck is ready for pick up


• Prints invoices


• Provides backup to reconcile credit card charges


• Files repair orders


• Updates customer files


• Performs routine clerical duties, including data entry, answering telephones and assisting customers


• Performs miscellaneous job-related duties as assigned

Compensation

• Hourly $18- $19 based on experience and qualifications.


• Full Time position

Physical Requirements

• Must be able to lift up to 50 pounds at times.


• Must be able to pass post offer drug test, physical and background check

Benefits Velocity Vehicle Group Offers:

• Fantastic Culture in an easy-going family-like business


• 401k + match


• Health, Dental & Vision Insurance + HAS & FSA


• Employer paid Life Insurance


• PTO


• Sick Leave


• Company perks such as employee discounts, company events and training programs

This job description is intended to describe the general nature, complexity and level of work to be performed by employees assigned to this position, and is not to be construed as an exhaustive list of responsibilities, duties and/or skills required.It does not prescribe or restrict the work that may be assigned.Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the company.

Velocity Vehicle Group is an equal opportunity employer. Velocity Vehicle Group prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.