Job Details
Job Location: 8551 W Gage Blvd - Kennewick, WA 99336
Salary Range: $17.13 - $17.97 Hourly
NOW HIRING: Cashiers (Front-of-House Team Members)
What You’ll Do
- Greet Guests with a friendly, upbeat attitude while ensuring timely seating
- Bus tables, deliver food to guests, follow FIFO guidelines, and complete other daily tasks
- Respond to customer complaints/concerns and know when to get a manager involved
- Make genuine connections/engage our guests so they have a personalized experience
- Take payments/handle cash drawer and process credit card transactions
- Apply menu knowledge to suggest menu items, drinks, and promotions
- Correctly enter takeout orders into Point Of Sale system
- Bag and manage takeout orders, check for accuracy
- Maintain clean and orderly cashier area and practice proper safety and sanitation at all times
- Thank guests as they leave and solicit feedback about the quality of service they experienced
Help create a fun, welcoming experience for every Guest
The duties of this position may change from time to time. Buffalo Wild Wings reserves the right to add or delete duties and responsibilities at the discretion of Buffalo Wild Wings or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
Full-Time Employees – Other Compensation & Benefits
- Paid Time Off (PTO): Accruals are based on role classification and years of service
- Health & Wellness: Eligible for group medical, dental, and vision insurance the 1st of the month following 60 days of employment (requires averaging 30+ hours per week)
- Retirement: Eligible to participate in the company 401(k) retirement plan
- Paid Time Off (PTO): Accruals follow the Washington-specific schedule
- Exempt Salaried Managers: Start at 0.03846 per hour (~80 hours annually)
- Hourly Managers: Accruals range from 90 to 180 hours annually based on tenure
- Paid Sick and Safe Leave (PSSL): Accrued at 1 hour for every 40 hours worked in Washington
- WA Paid Family and Medical Leave: Participation in the state-mandated insurance program
- Holidays: 7 paid holidays for exempt management positions
- Other Benefits: Includes volunteer leave for Civil Air Patrol or Volunteer Firefighters as required by state law
Part‑Time/Variable Employees – Other Benefits and Compensation
- Paid Time Off (PTO): Accruals are based on role classification and years of service
- Retirement: Eligible to participate in the company 401(k) retirement plan
- Paid Sick and Safe Leave (PSSL): Accrued at 1 hour for every 40 hours worked in Washington
- WA Paid Family and Medical Leave: Participation in the state program based on qualifying hours worked in the state
- Employee Perks: Eligibility for food and beverage discounts per company policy
- Volunteer Leave: Unpaid leave available for eligible volunteer emergency responders
Qualifications
What Makes You a Great Fit
- Friendly, outgoing, and team-focused
- Comfortable in a fast-paced environment
- Strong communication and basic math skills
- Willing to jump in and help wherever needed
- Passionate about great service and creating memorable experience
Education / Experience
- Minimum 16 years of age (State Minor Laws Supersede)
- Prior experience in restaurant or customer service role (Preferred)
Physical Requirements
Able to stand for extended periods (up to 8 hours). Able to lift up to 25–50 lbs. occasionally. Comfortable with repetitive hand movements and general activity.