Cashier, UPC Trojan Grounds

USC University of Southern California; Los Angeles (CA); On-site; USD 31,000 - 44,000; Full time

Job summary

The University of Southern California is seeking a Cashier to join USC Hospitality on the Los Angeles campus. You will provide warm, efficient service to students, faculty, staff and visitors, handle sales transactions, and ensure cleanliness and compliance with health and safety standards in a fast-paced dining/retail setting.

Strong English communication is essential and you must be able to lift up to 50 lbs.

Qualifications

• Education: High School Diploma.
• Experience: 0-6 months in customer service.
• Experience in fast-paced retail or quick service environment.
• English communication proficiency.
• Ability to lift up to 50 lbs.

Responsibilities

• Provide customer service to faculty, staff, students, and guests.
• Perform sales transactions utilizing department standards and policies.
• Maintain cleanliness of facilities.
• Assist in kitchen sanitation program.
• Comply with standard food handling and sanitation procedures.
• Adhere to department service standards and to all health, safety and University rules and regulations.
• Attend and participate in meetings as required.
• Report to station, ready to work at the time work assignment is scheduled to begin.
• Perform other related duties as assigned or requested.

Skills

Customer service

English communication

Cash handling

Lift up to 50 lbs

Education

High School Diploma

Tools

POS system

Job description

From fine dining restaurants to residential dining, USC Hospitality serves thousands of students, athletes, faculty, and staff, as well as our many visitors. Hospitality is one of the six core business units that comprise USC Auxiliary Services and one of the largest employers on campus. We are renowned for our fresh take on self-operated food concepts with restaurants between both campuses. The team at USC Hospitality is led by innovative executive chefs and directors who strive every day to craft nourishing and wholesome alternatives for our hungry Trojan Family and our guests. Students, faculty, staff, and visitors to the Trojan campus count on USC Hospitality to provide a fresh, made-to-order, nourishing meal. Amidst all of the hustle and bustle of student life, our eateries are the ideal social gathering locations to grab a quick bite or enjoy a group meal. The RTCC offers a diverse range of convenient dining options, including California Pizza Kitchen, Little Galen, Rosso Oro’s, Popovich Café, The Habit Burger Grill, Lemonade, Panda Express, Seeds Marketplace, Tutor Hall Café, Urbn Mrkt, and Verde. We are proud to provide innovative handcrafted dishes, beach-inspired local fare, savory home-style meals and plates from around the world all in one convenient setting. Our guests can also enjoy grab-and-go snacks, pastries, and their favorite coffee beverages at The Coffee Bean & Tea Leaf, the Annenberg Cart, The Café, Literatea, Starbucks, Nektar and the Law Café. Amidst all of the hustle and bustle of student life, our eateries are the ideal social gathering locations to grab a quick bite or enjoy a group meal. We are seeking a Cashier to join our rapidly growing team.

The Opportunity

Are you passionate about providing exceptional service? Do you take pride in exceeding expectations? As a key customer-facing member of our team, the Cashier will have the opportunity to provide exceptional, and memorable, customer service to our students, faculty, staff, and guests. You will ensure that our guests’ needs are met efficiently and accurately, all with a warm, polite demeanor. We want our guests to remember that you provided the best USC experience, so that they are eager to return!

Accountabilities

• Provide customer service to faculty, staff, students, and guests.
• Perform sales transactions utilizing department standards and policies.
• Maintain cleanliness of facilities.
• Assist in kitchen sanitation program.
• Comply with standard food handling and sanitation procedures.
• Adhere to department service standards and to all health, safety and University rules and regulations.
• Attend and participate in meetings as required.
• Report to station, ready to work at the time work assignment is scheduled to begin.
• Perform other related duties as assigned or requested.
• The University reserves the right to add or change duties at any time.

Qualifiers

• Education: High School Diploma
• Experience: 6 months - 1 year
• Demonstrated customer service experience
• Experience working in a fast-paced retail or quick service restaurant environment
• Knowledge of food sanitation procedures
• Ability to lift at least 30lbs
• Ability to effectively communicate in English
• Presents oneself professionally, in line with higher education environment

What We Prefer

• 1 year of experience in a quick service restaurant
• Experience in a face-to-face customer service environment

The Trojan Family Rewards

We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees!

• We offer a wide variety of benefits and programs that support our staff and their families.
• For more information please visit http://benefits.usc.edu.
• This support advocates work-life balance and employee well-being.
• As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans!
• USC has great minds that transform the world with their talents and research.
• Will you be one? Join us!
• FIGHT ON!

Minimum Requirements

• Minimum Education: Less than high school
• Minimum Experience: 0 - 6 months
• Minimum Field of Expertise: Demonstrated customer service experience.
• Experience working in a fast paced working environment.
• Ability to effectively communicate in English.
• Ability to lift up to 50 lbs.

The hourly rate for this position is $27.00.

When determining an offer, the University of Southern California considers factors such as the scope and responsibilities of the role, the candidate’s experience, education, training, key skills, internal peer alignment, applicable laws, contractual requirements, grant funding, and market conditions.

Equal Opportunity Statement

USC is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy.

USC observes affirmative action obligations consistent with state and federal law.

USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety.

Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.

We provide reasonable accommodations to applicants and employees with disabilities.

Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at [phone], or by email at [e-mail]. Inquiries will be treated as confidential to the extent permitted by law. Notice of Non-discrimination Employment Equity Read USC’s Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility

USC is a leading private research university located in the heart of downtown Los Angeles – a global center for arts, technology and international business. As the largest private employer in the city – responsible for more than $5 billion annually in economic activity in the region – we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills. As a USC employee, you will enjoy excellent benefits and perks, and you will be a member of the Trojan Family - the faculty, staff, students and alumni who make USC a great place to work.