Cashier Supervisor

Truckee; Truckee (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in outdoor retail seeks a Front-End Cashier Supervisor in Truckee. This role involves providing excellent customer service, managing cashier transactions, and leading a team. Candidates should have experience in customer service and cashiering, with a passion for outdoor sports.

Benefits

Paid Time Off

Paid Sick Leave

Medical, Dental, and Vision insurance

401k with Employer Match

Employee Stock Ownership Plan (ESOP)

Christmas Bonus

Employee Store Discount

Fitness Reimbursement

Access to Ski California Gold Ski Pass

Annual Reviews and Increases

Qualifications

• Must be able to communicate effectively in English.
• Ability to lift up to 35lbs.
• Ability to stand for an extended amount of time.

Responsibilities

• Greet and assist customers with finding products and answering questions.
• Lead in point-of-sale transactions while handling cash and credit.
• Train and support team members in their duties.

Skills

Customer service

Cash handling

Communication

Multi-tasking

Job description

As a Front-End Cashier Supervisor at Mountain Hardware and Sports, you will be responsible for providing exceptional service to our customers while efficiently processing transactions at the cash register. If you have experience in leading a team, cashiering, great customer service, and enjoy working with people, this position could be a great fit.

As a 100% employee-owned company, Mountain Hardware and Sports proudly offers stability, growth and a career path with generous industry-leading benefits.

Work location:on-site (Donner Pass location)

Schedule:full-time (40hrs/week)

Duties and Responsibilities

*Responsibilities and tasks outlined in this document are not exhaustive and may change as determined by the needs of the company. *

• Greet and assist customers with finding products, answering questions, and providing detailed product knowledge
• Lead in the process of our point-of-sale system, transactions, returns, and exchanges efficiently while ensuring proper handling of cash, credit, and receipts.
• Maintain and oversee a clean, safe, and organized checkout area—restock supplies, uphold merchandising standards, and ensure signage and promotional materials are current and well-placed.
• Train and support team members in completing duties accurately and on time and step in to resolve issues.
• Provide flexibility with scheduling to provide coverage when necessary
• Provide guidance, assign lanes or tasks, and step in to resolve issues.

Skills and Qualifications

*Responsibilities and tasks outlined in this document are not exhaustive and may change as determined by the needs of the company. *

• Must be able to work in the United States
• Must be able to communicate effectively in English
• Must be at least 18 years or older
• Ability to use provided computer, programs, and technology-based equipment when needed
• Ability to perform duties in a fast-paced, confined environment while maintaining focus and efficiency
• Ability to multi-task
• Ability to lift up to 35lbs
• Ability to stand for an extended amount of time

Experience

• Customer service: 2+ year (preferred)
• Cashiering: 2+ year (preferred)

Benefits

• Paid Time Off (Vacation Pay)
• Paid Sick Leave (Sick Pay)
• Paid ½ hour meal period
• Medical, Dental, and Vision health insurance
• Employee Stock Ownership Plan (ESOP)
• 401k with Employer Match
• Employee Store Discount
• Employee Referral Program
• Fitness Reimbursement ($300 a winter season)
• Access to Ski California Gold Ski Pass Access (transferable ski pass to be used at any California ski resort)
• Annual Reviews and Increases
• Christmas Bonus