Cashier & Sales Floor Associate — Make a Difference in Retail

Goodwill Industries of Greater Cleveland and East Central Ohio, Inc.; Chardon (OH); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Bonus incentive plan

Generous paid time off

Retirement plan with company match

Employee Assistance Program

Job summary

Goodwill - Chardon, Ohio is hiring a Cashier/Sales Floor Associate to deliver outstanding customer and donor service on the sales floor. You will manage transactions, maintain cash accuracy, and participate in programs that support community donations and reuse initiatives.

The role emphasizes teamwork, a welcoming store environment, and adherence to safety and security policies. Prior retail experience is a plus, but training is provided to all new teammates.

Qualifications

• Strong customer service and communication skills.
• Basic math skills and comfort handling cash.
• Prior retail experience preferred, but not required.
• Ability to identify quality, color tones, and merchandise categories.
• Experience with POS systems and basic computer skills are a plus.

Responsibilities

• Deliver exceptional customer and donor service at every interaction.
• Operate the POS system, handle transactions, and maintain accurate cash records.
• Support programs such as Round Up and Good Points.
• Stock, rotate, and merchandise sales floor inventory.
• Maintain a clean, organized, and welcoming store environment.
• Assist with training new team members.
• Follow all agency policies, safety, and security procedures.
• End every transaction with a positive message: "You changed a life today-thank you!"

Skills

Customer service

Communication

Cash handling

POS systems

Tools

POS systems

Job description

Goodwill - Chardon, Ohio is hiring a Cashier/Sales Floor Associate to deliver outstanding customer and donor service on the sales floor. You will manage transactions, maintain cash accuracy, and participate in programs that support community donations and reuse initiatives.

The role emphasizes teamwork, a welcoming store environment, and adherence to safety and security policies. Prior retail experience is a plus, but training is provided to all new teammates.