Cashier/Sales Floor Associate

Goodwill Industries of Greater Cleveland and East Central Ohio, Inc.; Chardon (OH); On-site; USD 25,000 - 30,000; Part time

Job summary

Join a leading non-profit organization as a Cashier/Sales Floor Associate in Chardon, Ohio. In this part-time role, you'll handle customer transactions, maintain store stock, and ensure compliance with agency policies. You'll play a vital role in customer satisfaction and support the mission of making a positive community impact.

Benefits

Bonus incentive plan

Generous paid time off

Retirement planning with company match

Employee Assistance Program

Medical, dental, & vision benefits

Short-term and long-term disability insurance

Life insurance

Paid holidays

Qualifications

• Experience with personal computer operations preferred.
• Prior experience in retail operations is a plus.

Responsibilities

• Deliver donor and customer satisfaction through exceptional service.
• Operate the POS system and handle cash transactions.
• Maintain store cleanliness and organization.

Skills

Mathematical Skills

Interpersonal Skills

Customer Service Skills

Job description

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Join our team at Goodwill Chardon and help us make a positive impact!

We're hiring part-time cashier/sales floor associates to join our team! This role handles customer transactions, maintains store stock, and ensures compliance with agency policies. This role is crucial in building strong customer relationships and upholding the agency's values through friendly, professional service.

Some of the great perks of working at Goodwill

• Bonus incentive plan
• Generous paid time off
• Retirement planning with company match
• Employee Assistance Program
  
  

Employees who work full-time are also eligible for

• Medical, dental, & vision benefits at a fraction of the premium cost
• Short-term and long-term disability insurance at no cost
• Life insurance at no cost
• Paid holidays
  
  

As part of the Goodwill team, you can make a difference and help change lives every day! You will find a rewarding, diverse work environment, a team that cares about the people they work with and their impact on their community. We are committed to transforming lives and building a sustainable future. Our Donated Goods Retail stores provide essential services to our community while promoting reuse and sustainability. As a Cashier/Sales Floor Associate, you'll play a vital role in ensuring customer satisfaction, maintaining a welcoming store environment, and supporting our mission of creating a positive impact that helps change lives every day.

Essential Functions

• Deliver 100% donor and customer satisfaction through exceptional service.
• Operate the POS system to itemize purchases, handle cash, make change, and implement programs such as Round Up and Good Points.
• Accurately input starting and ending cash amounts and maintain customer records using POS software.
• Handle customer disputes and exchanges in line with agency policies, providing friendly and helpful service.
• Rotate stock, merchandise racks, and shelves, and maintain attractive displays.
• Assist leadership in training new team members.
• Keep the store clean and organized by cleaning shelves, dusting, vacuuming floors, and cleaning windows and mirrors.
• Support the team with tasks such as floor running, apparel rotation, and dressing room upkeep.
• Follow agency policies and safety/security measures consistently.
• Conclude every transaction with a positive message: "You changed a life today, thank you!"
• Other duties as assigned.
  
  

Qualifications

• Strong mathematical skills.
• Experience with personal computer operations is preferred.
• Excellent interpersonal and customer service skills.
• Prior experience in retail operations is a plus.
• Familiarity with merchandise categories such as name brands, antiques, vintage, and collectibles.
• Ability to identify shades and tones of color and visually inspect clothing for quality.
  
  

Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Background check required.

Job Posted by ApplicantPro

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Non-profit Organizations

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