Cashier / Receptionist

US Lawns; Village of Valley Stream (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Sick Leave

401(k)

Paid Time Off (PTO)

Competitive Pay Plans

Employee Discount purchase program

Employee Assistance programs

Job summary

Atlantic Auto Group in Long Island, NY is seeking an enthusiastic receptionist/cashier to join the Service department. You will handle payments, schedule appointments, answer inquiries, and deliver outstanding customer service as the first point of contact.

The role requires a friendly, organized professional who can multitask in a fast-paced environment and support a busy service team with accurate record-keeping and follow-up calls. This full-time position offers benefits and a path for growth.

Qualifications

• High school diploma or GED required.
• Previous customer service or cashier experience preferred.
• Experience with Reynolds and Reynolds software is a plus.
• Spanish-speaking candidates are encouraged to apply.
• Pass drug test and background check.

Responsibilities

• Deliver exceptional service to customers and be the face and voice of the company.
• Answer calls, assist with scheduling, and verify appointment details.
• Process payments and close out repair orders with proper documentation.
• Maintain repair orders and take accurate messages for follow-up.
• Oversee deposits and ensure secure cash handling.
• Greet customers and direct them appropriately, with a professional attitude.
• Conduct follow-up calls to confirm service details and gather feedback.
• Assist with filing, service records, and back-up duties to ensure seamless service delivery.

Skills

Customer service

Cash handling

Bilingual Spanish

Scheduling software

Reynolds and Reynolds

Education

High school diploma or GED

Tools

Reynolds and Reynolds

Job description

Job Description

We are seeking an exceptional Receptionist / Cashier to join our Service team. This pivotal role involves processing payments for services rendered, answering client inquiries, booking appointments, following up with customers, and providing outstanding customer service to ensure the smooth operation of our Service department.

As the first point of contact for our customers, this position requires someone who is articulate, friendly, and thrives in a fast-paced, dynamic environment. We are looking for a dedicated professional who enjoys helping others, excels at multitasking, and is eager to be a key contributor to our team’s success.

Key Responsibilities

• Deliver exceptional service to our customers, ensuring their needs are met in a timely, courteous, and professional manner. Be the face and voice of our company.
• Answer incoming calls to the Service department, assist customers with scheduling appointments, and ensure proper follow-up. Confirm all relevant customer details (name, phone number, VIN, mileage, etc.) and verify appointments in advance.
• Accurately process payments for products and services. Close out repair orders and ensure that all transactions are properly documented.
• Maintain and file repair orders, ensuring they are readily accessible for future reference. Take detailed and accurate messages, ensuring that important information is communicated effectively.
• Oversee daily deposits and maintain a balanced cash management system. Ensure accurate cash handling and secure processing of financial transactions.
• Greet customers with a friendly and professional attitude, providing assistance with any inquiries. Direct them to the appropriate person or location as necessary.
• Conduct follow-up calls to customers to confirm service details, gather feedback, and provide updates on their service requests.
• Perform additional duties as required, including filing, maintaining service records, and assisting other team members as needed to ensure seamless service delivery.

Qualifications

• High school diploma or GED required.
• Previous customer service or cashier experience is preferred. Experience with Reynolds and Reynolds software is a plus.
• Basic computer skills are required. Familiarity with scheduling software and cash management systems is an advantage.
• Spanish-speaking candidates are encouraged to apply, as bilingual communication skills are a plus.
• Exceptional verbal and written communication skills. Must be able to maintain composure and professionalism under pressure.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Must demonstrate reliability, punctuality, and the ability to follow the assigned work schedule.
• Strong problem-solving abilities, with the capacity to handle customer concerns calmly and efficiently.
• All applicants must successfully pass a drug test and background check.

Additional Information

This full-time position requires flexibility to work weekdays and some weekend shifts.

Company Description

WHY WORK FOR THE ATLANTIC AUTO GROUP?

The Atlantic Automotive Group provides the best opportunity for any Long Islander who wants to launch a career in the auto industry. Atlantic has locations all over Long Island. Atlantic brands include Genesis, Hyundai, Honda, Toyota, Kia, Chevrolet & Cadillac.

With over 1200 employees, Atlantic is clearly one of the major employers in Nassau and Suffolk Counties. As Atlantic continues to add new locations, finding new employees is a major priority.

The group firmly believes in cultivating talent from within, seeking out talented employees who can become Atlantic’s future managers. Factory training is offered to qualified employees seeking certification in sales, service, or parts. Each Atlantic location is like a small city that requires dedicated workers of varying skills and experience levels.

Atlantic is renowned for offering new opportunities to people with some automotive experience,ambitious workers with skills from other businesses, veterans who have served their country, both men and women, and/or to people of all backgrounds, ages, races, and nationalities.

WE WELCOME VETERANS

We believe in the abilities of our military, and we’re actively recruiting them to the Atlantic Auto Group team. Hiring a veteran can be one of the best decisions a company can make. Military veterans are quick learners and they're team players. They are leaders with discipline, training, and a passion for service. We’re actively recruiting veterans, transitioning military, service members, and their families to bring these attributes to Atlantic and to help us build a better business.

OUR BENEFITS

We currently offer discounted vehicle purchases to all employees and medical, dental, and vision, paid time off & sick leave as well as 401k benefits to ourfull-timeemployees who’ve met their eligibility requirements. With competitive pay plans, a 401k program, and Atlantic’s commitment to customer service, it’s no surprise that the Atlantic Auto Group is the eighth largest privately-owned car dealership group in the country.

We want to hire only the best, so all applicants must successfully pass a drug and background check and have a clean and valid NY State License.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Sick Leave
• 401(k)
• Paid Time Off (PTO)
• Competitive Pay Plans
• Employee Discount purchase program
• Employee Assistance programsEmployee Referral Program