Cashier/Receptionist

Van Bortel Ford; Town/Village of East Rochester (NY); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading automotive group in the greater Rochester area is seeking a customer service representative. The role involves greeting customers, managing phone calls, and ensuring a professional and friendly atmosphere. Ideal candidates will have excellent communication skills and a positive attitude, contributing to a dynamic work environment.

Benefits

Medical, Dental & Vision Insurance

401K Plan + Match

Paid time off and vacation

Short/Long Term Disability

Mentorship Program

Growth opportunities

Paid Training

Life Insurance

Legal Services provided

Employee vehicle purchase plans

Health and wellness programs

Discounts on products and services

Qualifications

• Excellent listening and communication skills.
• Outgoing and positive personality.
• Punctuality and ability to handle schedule flexibility.

Responsibilities

• Answer dealership phones and greet customers.
• Direct customers to the correct department.
• Assist in scheduling and confirming sales appointments.

Skills

Listening skills

Communication skills

Positive personality

Job description

Van Bortel Automotive Group Job Description

Van Bortel Automotive Group includes Van Bortel Subaru, Van Bortel Ford, and Van Bortel Chevrolet. Kitty Van Bortel owns one of the top-selling Subaru dealerships in the nation, as well as one of the most successful Ford dealerships in a multi-state area. Her automotive group is now one of the fastest-growing, privately held companies in the greater Rochester, NY area.

Van Bortel believes that no organization is any better than the people who work for it. Therefore, it is of the utmost importance that we set high standards of integrity with an aggressive, enthusiastic attitude in all that we do. We promise to maintain a well-trained workforce and a safe, modern facility in order to render our customers the best possible support and to provide our employees a secure future.

Benefits

• Medical, Dental & Vision Insurance
• 401K Plan + Match
• Paid time off and vacation
• Short/Long Term Disability
• Mentorship Program
• Growth opportunities
• Paid Training
• Life Insurance
• Legal Services provided
• Employee vehicle purchase plans
• Health and wellness programs
• Discounts on products and services

Responsibilities

• Answer dealership phones, greet and receive prospects and customers
• Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the salesperson
• Work cooperatively with the sales and other internal teams
• Communicate with callers and visitors in a professional, friendly, and efficient manner
• Type memos, correspondence, reports, and other documents
• Assist in scheduling and confirming sales appointments
• Perform other duties as assigned
• File repair orders

Qualifications

• Excellent listening and communication skills, outgoing and positive personality
• Punctuality and ability to handle schedule flexibility and dynamic work environment
• Professional appearance and eagerness to improve in all aspects
• Valid driver’s license and clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.