Cashier/Receptionist

Van Bortel Ford; Town/Village of East Rochester (NY); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player seeks a motivated individual to join their team as a customer service representative. This role involves greeting customers, answering phones, and coordinating with sales teams to ensure a seamless experience. The company values integrity and a positive attitude, offering a supportive environment for growth and development. With a focus on customer satisfaction and teamwork, this position is perfect for someone looking to make a difference in a dynamic setting. If you have excellent communication skills and a passion for helping others, this is the opportunity for you.

Benefits

Medical, Dental & Vision Insurance

401K Plan + Match

Paid time off and vacation

Short/Long Term Disability

Mentorship Program

Growth opportunities

Paid Training

Life Insurance

Legal Services provided

Employee vehicle purchase plans

Health and wellness

Discounts on products and services

Qualifications

• Strong communication skills and a positive attitude are essential.
• Ability to adapt to a dynamic work environment is important.

Responsibilities

• Answer phones and greet customers in a friendly manner.
• Assist in scheduling and confirming sales appointments.
• Work cooperatively with sales and internal teams.

Skills

Excellent listening/communication skills

Outgoing and positive personality

Punctual nature

Ability to handle schedule flexibility

Professional appearance

Job description

Van Bortel Automotive Group includes Van Bortel Subaru, Van Bortel Ford and Van Bortel Chevrolet. Kitty Van Bortel owns one of the top selling Subaru dealerships in the nation, as well as one of the most successful Ford dealerships in a multi-state area. Her automotive group is now one of the fastest growing, privately held companies in the greater Rochester, NY area.

Van Bortel believes that no organization is any better than the people who work for it. Therefore, it is of the utmost importance that we set high standards of integrity with an aggressive, enthusiastic attitude in all that we do. We promise to maintain a well-trained workforce and a safe, modern facility in order to render our customers the best possible support and to provide our employees a secure future.

Benefits

• Medical, Dental & Vision Insurance
• 401K Plan + Match
• Paid time off and vacation
• Short/Long Term Disability
• Mentorship Program
• Growth opportunities
• Paid Training
• Life Insurance
• Legal Services provided
• Employee vehicle purchase plans
• Health and wellness
• Discounts on products and services

Responsibilities

• Answer dealership phones, greet and receive prospects and customers
• Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the salesperson
• Work cooperatively with the sales and other internal teams
• Communicate with callers and visitors in a professional, friendly, and efficient manner
• Type memos, correspondence, reports, and other documents
• Assist in scheduling and confirming sales appointments
• Other duties as assigned
• Filing repair orders

Qualifications

• Excellent listening/communication skills, outgoing and positive personality
• Punctual nature and ability to handle schedule flexibility and dynamic work environment
• Professional appearance and eager to improve on all aspects
• Valid driver’s license and clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.