Cashier/Receptionist

Tom Naquin Auto Group; Elkhart (IN); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading auto dealership seeks a Cashier/Receptionist to provide excellent customer service, manage payments, and assist with various clerical duties. The ideal candidate will have strong communication skills, a professional appearance, and the ability to work flexible hours. This role offers growth opportunities and a supportive work environment.

Benefits

Medical and Dental

401K Plan

Paid Time Off and Vacation

Growth Opportunities

Paid Training

Employee Vehicle Purchase Plans

Flexible Work Schedule

Discounts on Products and Services

Qualifications

• Experience with Microsoft Office suite is a plus.
• Ability to communicate customers' interests and needs.

Responsibilities

• Calculate customer bills and record payments.
• Answer phones and direct customers to appropriate departments.
• Handle customer complaints diplomatically.

Skills

Customer Service

Communication

Professional Appearance

Basic Accounting

Tools

Microsoft Office

Job description

Cashier/Receptionist Job Description

We are seeking a Cashier/Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers' business, and direct the caller to their destination. This position will also be responsible for basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable.

At Tom Naquin Auto Family, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Tom Naquin Auto Family is critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.

What We Offer

• Medical and Dental
• 401K Plan
• Paid time off and vacation
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security
• Health and wellness
• Flexible Work Schedule
• Saturday Lunches
• Discounts on products and services

Responsibilities

• Calculate the customer’s bill using the dealership’s computer system
• Receive cash, checks, and credit card payments from customers and record the amount received on the repair order and/or counter ticket
• Make change accurately and issue receipts to customers
• Answer phones and direct consumers to the proper department and follow up in a timely manner
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Operate switchboard telephone system
• Communicate with callers in a professional, friendly, and efficient manner, striving to minimize the amount of time customers spend on hold
• Assist the managers with various clerical duties as needed
• Be friendly, professional, courteous, and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications

• Experience with Microsoft Office suite is a plus
• Available to work flexible hours on weeknights & weekends
• Ability to communicate customers' interests, needs, and requests to management and sales personnel
• Professional personal appearance
• Clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.