Cashier/Receptionist

Tom Naquin Auto Group; Elkhart (IN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical and Dental

401K Plan

Paid time off and vacation

Growth opportunities

Paid Training

Employee vehicle purchase plans

Family owned and operated

Long term job security

Health and wellness

Flexible Work Schedule

Saturday Lunches

Discounts on products and services

Job summary

Tom Naquin Auto Group is seeking a Cashier/Receptionist to provide excellent customer service while handling calls, payments, and clerical duties. Candidates should have a professional appearance, clean driving record, and flexibility to work nights and weekends.

The role involves calculating bills, managing cash transactions, and directing calls efficiently to enhance customer satisfaction. Join a family-owned dealership that values hard work and offers growth opportunities.

Qualifications

• Experience with Microsoft Office suite is a plus.
• Available to work flexible hours on weeknights & weekends.
• Ability to communicate customers' interests needs and requests to management and sales personnel.
• Professional personal appearance.
• Clean driving record.

Responsibilities

• Calculate the customer’s bill using the dealership’s computer system.
• Receive cash, checks and credit card payments from customers and record the amount received.
• Make change accurately and issue receipts to customers.
• Answer phones and direct consumers to the proper department.
• Handle customer complaints diplomatically.
• Operate switchboard telephone system.
• Assist managers with various clerical duties.
• Be friendly, professional, courteous and efficient.
• Familiarize yourself with department structures and internal procedures.

Job description

We are seeking a Cashier/Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination. This position will also be responsible for basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable.

At Tom Naquin Auto Family, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Tom Naquin Auto Family is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

What We Offer

• Medical and Dental
• 401K Plan
• Paid time off and vacation
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security
• Health and wellness
• Flexible Work Schedule
• Saturday Lunches
• Discounts on products and services

Responsibilities

• Calculate the customer’s bill using the dealership’s computer system
• Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
• Make change accurately and issue receipts to customers
• Answer phones and direct consumer to the proper department and follow up in a timely manner
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Operate switchboard telephone system
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Assist the managers with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications

• Experience with Microsoft Office suite is a plus
• Available to work flexible hours on weeknights & weekends
• Ability to communicate customers' interests needs and requests to management and sales personnel
• Professional personal appearance
• Clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.