Cashier/Receptionist

Phillips Chevrolet Group; Bourbonnais (IL); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Growth opportunities

Paid Training

Employee vehicle purchase plans

Health and wellness

Flexible Work Schedule

Discounts on products and services

Job summary

Phillips Chevrolet Group is looking for a part-time Cashier/Receptionist in Bourbonnais, IL, who has a winning attitude and excels in customer service. This role requires handling customer interactions via phone and in person, addressing their needs efficiently while performing basic accounting tasks.

The ideal candidate should be flexible with work hours, including weekends. We offer growth opportunities, paid training, and a family-oriented work environment focused on providing exceptional

Qualifications

• Experience in a customer-facing role.
• Professional personal appearance required.
• Clean driving record is necessary.

Responsibilities

• Calculate customer bills using the dealership’s system.
• Receive payments and record amounts accurately.
• Answer phones and direct consumers to appropriate departments.
• Handle customer complaints and assist in resolution.
• Assist managers with various clerical duties.

Skills

Customer service skills

Basic accounting skills

Communication

Tools

Microsoft Office suite

Job description

We are seeking a Part-time Cashier/Receptionist with excellent customer service skills and a winning attitude. This position requires the ability to work both morning and afternoon shifts on various days including Saturdays. Approximately 20 hours per week.

This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination. This position will also be responsible for basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable.

At Phillips Chevrolet, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Phillips Chevrolet is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

What We Offer

• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security
• Health and wellness
• Flexible Work Schedule
• Saturday Lunches
• Discounts on products and services

Responsibilities

• Calculate the customer’s bill using the dealership’s computer system
• Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
• Make change accurately and issue receipts to customers
• Answer phones and direct consumer to the proper department and follow up in a timely manner
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Operate switchboard telephone system
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Assist the managers with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications

• Experience with Microsoft Office suite is a plus
• Available to work flexible hours on weeknights & weekends
• Ability to communicate customers' interests needs and requests to management and sales personnel
• Professional personal appearance
• Clean driving record