Cashier/Prep Cook

Wingstop; Hamden (CT); On-site; USD 18,000 - 22,000; Full time

Job summary

Wingstop in Hamden, CT is seeking a Restaurant Cashier to greet guests, take accurate orders, and deliver completed orders with a smile. You will handle cash, operate the POS, and uphold Wingstop standards in food quality and sanitation.

The role requires good customer service, reliability, and the ability to work with minimal supervision in a fast-paced setting. Full‑time and part‑time options are available to support peak hours.

Qualifications

• Customer service experience in a fast‑paced environment.
• Basic cash handling and POS operation.
• Familiarity with Wingstop product offerings preferred.

Responsibilities

• Greet guests quickly and take accurate orders.
• Handle all cash and payments securely.
• Operate the POS system and ensure accuracy of transactions.
• Maintain clean and stocked front area and dining space.
• Follow safety, sanitation, and personal hygiene procedures.
• Assist other positions as needed and escalate issues to the Manager on Duty.
• Provide a friendly, professional Wingstop experience to every guest.

Skills

Customer service

Cash handling

POS system

Teamwork

Tools

POS system

Job description

A Restaurant cashier has the greatest perceived responsibility - direct guest contact.
This position is critical to Wingstop Restaurants; ensuring compliance with company standards in all areas of operation, including product preparation maintaining the highest quality products and services are delivered to each customer; follows and comprehends the importance of proper personal hygiene and sanitation procedures.
The cashier is responsible to greet every guest when they arrive within 3-5 seconds, answering the phone, taking accurate orders, and delivering completed orders to the guest - all with a great attitude and a smile.

Essential Duties and Responsibilities:

• Ensure that each guest has a positive, long lasting impression of the Wingstop experience
• Ensure that safe handling procedures are followed at all times
• Immediately notify the Manager on Duty of all safety, sanitation or employee issues
• Up-to-date knowledge of all product and procedural changes
• Direct all guest complaints to the Manager on Duty
• Open and/or close the Restaurant
• Assist all other positions when necessary
• Greet all guests in a timely manner (3-5 seconds)
• Handle all orders and inquires
• Properly ring in all sales through the POS/register system
• Ask for add-on sales
• Collect payment
• Follow safe and proper cash handling procedures
• Resolve low level guest issues with efficiency and a good attitude
• Keep the counter clean and stocked
• Clean the tables, chairs, doors, windows and dining room floor
• Maintain front trash can; clean exterior and empty trash cans
• Maintain bathrooms; clean and stock
• Restock front beverage cooler
• Ability to thoroughly understand and follow instructions in how to properly and safely use chemical cleaning products
• Ability to work independently or minimum supervision
• Complete any other task when asked by a supervisor or manager
• Brings issues or concerns to the attention of the supervisor; is willing to ask for help.
• Identifies and introduces new ideas and solutions to create efficiency in the operation.
• Represents the brand and department in a professional and polished manner at all times.

Job Types: Full-time, Part-time