Cashier- HRC Orlando

Hard Rock Cafe; Orlando (FL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Benefits package

Job summary

Hard Rock Cafe is seeking a Cashier to handle restaurant financial transactions with accuracy and guest-first service in a busy venue. You will cash out servers, reconcile daily transactions, and prepare deposits while maintaining cash logs and security procedures.

The role emphasizes reliability, teamwork, and the ability to balance multiple tasks in a fast-paced setting, with attention to safety and sanitation standards in daily duties.

Qualifications

• Experience handling cash in a high-volume restaurant or hospitality setting.
• Ability to calmly multi-task and stay focused in a fast-paced environment.
• Strong communication and problem-solving skills are essential.

Responsibilities

• Handle restaurant financial transactions accurately and promptly.
• Cash out servers, bartenders, and retail staff.
• Reconcile daily credit card transactions and prepare deposits.

Skills

Cash handling

Customer service

Multi-tasking

Problem solving

Communication skills

Job description

Our team members are the key to our company’s success, and their health and well‑being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our full list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description

• The Cashier is responsible for the accurate handling of restaurant financial transactions. This position ensures prompt and courteous service to all restaurant guests, as well as ensuring that all monies received are counted, documented, and properly prepared for deposit.
• Cashing out servers, bartenders, and retail sales associates
• Reconciling of daily credit card transactions
• Making of daily deposits and bank manifest
• Creation and maintenance of the armored car log
• Processing “party” deposits
• Management of petty cash and petty cash log while ensuring that petty cash requests are approved prior to disbursement of funds
• Voucher reconciliation
• Building daily cash bags
• Assisting with chargebacks
• Change runs
• Balancing the safe (3x per day)
• Cashing out Box Office, Live, and Banquet employees (if applicable)
• Doing “paid ins” and “paid outs” for employees
• Notifying management of over/shorts
• Manual hotel charges (if applicable)
• Direct bill payments
• The Cash Out office may also be responsible for acting as the “Cafe Receptionist”. This added duty will be determined by the GM/DO.

This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

Qualifications

• Previous cash handling experience in a high volume establishment
• Ability to problem solve
• Ability to multi-task and remain calm and focused in a fast paced environment
• Practice safety and sanitation standards
• Recycle products when possible
• Ability to bend, reach and lift up to 25 lb cash bags
• Positive attitude toward staff

Skills

• Strong leadership and interpersonal skills – that can be factually verified by peers and prior supervisors.
• Can illustrate consultative skills and ability to work cross-functionally.
• Exhibits excellent verbal and written communication skills.
• Demonstrates strong problem solving skills through ability to diagnose and develop recommended solutions.
• Possesses the potential and aspiration to serve as a Hard Rock General Manager.

PHYSICAL DEMANDS

• Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time.
• Ability to sit for extended periods of time.
• Ability to make repeating movements of the arms, hands, and wrists.
• Ability to express or exchange ideas verbally and perceive sound by ear.
• Manual dexterity, hand‑eye coordination, and ability to work with hand above shoulders.
• Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.
• Ability to turn or twist body parts in a circular motion.
• Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.