Cashier/Host

Buffalo Wild Wings, Inc.; New Jersey; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Great pay

Flexible Schedules

Growth Opportunities

Job summary

Buffalo Wild Wings in New Jersey is seeking hospitality team members to deliver memorable guest experiences by recommending food and beverages and serving items with a friendly, fast-paced approach.

You will work as part of a cohesive team, listen to guests, answer menu questions, and ensure orders are accurate while resolving issues with management as needed. Great pay and flexible schedules accompany growth opportunities.

Qualifications

• Experience in delivering customer service in a fast-casual or sports bar environment.
• Ability to listen and respond to guest requests in a busy setting.
• Comfort with taking and entering orders accurately using a POS system.

Responsibilities

• Assist guests by making recommendations and answering menu questions.
• Take and process orders accurately in a high-volume environment.
• Ensure orders are correct and resolve guest concerns with a manager when needed.

Skills

Guest service

POS system proficiency

Team player

Communication skills

Job description

Job Description

As part of the Hospitality Team, you will create memorable guest experiences by making great food and beverage recommendations and serving delicious items. You will be a member of a cohesive team that supports each other’s success in a fast-paced environment.

What you will do:

• Understand our Guest-Obsessed culture and do whatever it takes to create a positive and memorable guest experience.
• Make food and drink recommendations to guests and answer all menu and service-related questions.
• Ensure guest satisfaction by checking to ensure guests orders are correct regularly and anticipating guest needs.
• Handle guests’ complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction.

Perks of the Job:

• Great pay
• Flexible Schedules
• Growth Opportunities

The Hospitality Team are the first faces our guests see whenever they enter the restaurant. We've looking for individuals with motivation, the ability to work at a fast pace, and a friendly personality. We strive to create unforgettable guest and team member experiences every day!

REQUIREMENTS

• Ability to work in a high-volume, fast-paced work environment.
• Ability to listen, understand, and respond to team member and guest requests in a loud environment.
• Skill and coordination at using POS to enter guest orders accurately and correctly.