Cashier/ Host

Workstream; Bellevue (WA); On-site; USD 30,000 - 40,000; Full time

Job summary

Happy Lamb Hotpot in Bellevue, Washington, is seeking a Cashier / Host to provide exceptional service and manage guest experiences.

This position involves greeting guests, managing seating, processing payments, and ensuring a welcoming environment. Prior restaurant or customer service experience is preferred, along with strong communication skills. Join our growing team for a vibrant dining atmosphere!

Qualifications

• Prior experience in a restaurant, cashier, or customer service role preferred.
• Training for POS systems will be provided.

Responsibilities

• Greet guests in a friendly and professional manner.
• Manage guest seating, waitlists, and reservations.
• Process cash, credit card, and digital payments accurately.
• Answer guest questions regarding the menu and restaurant policies.
• Coordinate with servers and kitchen staff to ensure smooth service flow.

Skills

Customer service skills

Communication skills

Attention to detail

Ability to multitask

Professional attitude

Education

High school diploma or equivalent

Job description

Role Summary

The Cashier / Host is a guest-facing position responsible for greeting guests, managing seating, handling payments, and ensuring a positive and smooth dining experience. This role is a key part of the Front of House (FOH) team and represents the restaurant’s first and last point of contact with guests.

Key Responsibilities

• Greet guests in a friendly and professional manner
• Manage guest seating, waitlists, and reservations
• Process cash, credit card, and digital payments accurately
• Answer guest questions regarding the menu and restaurant policies
• Coordinate with servers and kitchen staff to ensure smooth service flow
• Handle takeout and delivery orders when needed
• Maintain cleanliness and organization of the front-of-house area
• Resolve guest concerns politely and elevate issues when necessary
• Follow all company policies, safety, and sanitation standards

Work Experience

• Prior experience in a restaurant, cashier, or customer service role preferred
• Experience with POS systems is a plus, but training will be provided
• Experience in a fast-paced environment is helpful

Education

• High school diploma or equivalent preferred
• No formal education required

Skills & Qualifications

• Excellent customer service and communication skills
• Friendly, professional, and positive attitude
• Strong attention to detail and accuracy when handling payments
• Ability to multitask and work efficiently in a fast-paced environment
• Reliable, punctual, and responsible
• Ability to stand for extended periods and lift light items if needed
• Authorization to work in the United States