Cashier/Greeter - BWW

Limestone BBQ and Bourbon; Dover (DE); Sur place; USD 17 000 - 21 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Discounted meals

Tuition reimbursement

Benefits and PTO

Values-based leadership

Advancement opportunities

Flexible scheduling

Résumé du poste

Limestone BBQ and Bourbon is seeking friendly Cashier/Host team members in Dover, DE to greet guests, seat them, and help with orders. You will handle payments and assist guests with questions to ensure a positive dining experience.

Role requires flexibility for evenings and weekends. Prior cashier or restaurant experience is welcome but not required, with opportunities for growth within a growing hospitality group.

Qualifications

• Excellent communication skills to engage with guests effectively.
• Attention to detail for accurate transactions and seating processes.
• Basic math skills to provide correct change and totals.
• Familiarity with POS systems and cash handling.

Responsabilités

• Greet and seat guests, escorting them to tables and noting seating preferences.
• Process payments accurately using cash, credit, and debit methods and provide receipts.
• Assist guests with menu questions and order placement.
• Ensure order accuracy and accommodate special requests or modifications.
• Maintain a clean cashier area and restock supplies as needed.
• Support other team members during busy periods.

Connaissances

Excellent communication

Attention to detail

Basic math skills

Basic computer skills

Customer service orientation

Scheduling availability

Team support

Outils

POS systems

Description du poste

Description

We are looking for team members who want to be a part of a growing hospitality group! Made up of 5 award-winning brands (Buffalo Wild Wings, Jersey Mike's Subs, Buffalo Wild Wings GO, Limestone BBQ and Bourbon, and Eggspectation) we offer many opportunities for growth across franchise and independent brands.

Position Overview

Our Cashiers/ Hosts are essential front-line team members responsible for handling transactions, providing excellent customer service, assisting guests with their orders, and ensuring a smooth checkout experience. This role involves accurately processing payments, managing cash registers, and addressing customer inquiries. They are responsible for greeting and seating guests in a restaurant, ensuring they have a positive first impression of the dining experience. Cashiers/ Hosts play a crucial role in maintaining a positive environment and supporting overall store operations.

Duties and Responsibilities

Essential duties and responsibilities include but are not limited to the following:

• Hospitality skills: Provide a warm welcome to guests with an open door upon their arrival, engage in conversation and maintain a cheerful demeanor.
• Seat Guests: Escort them to their tables, accommodate special seating requests for guests whenever possible.
• Process Payments: Accurately handle cash, credit, and debit transactions, ensuring all payments are processed efficiently.
• Customer Interaction: Greet guests warmly, answer questions about menu items, and assist with order placement.
• Order Management: Ensure accuracy in processing orders, including special requests or modifications.
• Maintain Cleanliness: Keep the cashier area organized and clean, including cleaning menus and managing supplies and receipts. Hourly checks and cleanings of restrooms.
• Monitor Inventory: Alert management to low stock levels for items needed at the register, such as receipt paper or bags.
• Support Team Members: Assist kitchen or front-of-house staff during busy periods as needed.

Skills and Abilities Required

• Excellent Communication Skills: Ability to engage with guests effectively and provide helpful information.
• Attention to Detail: Accuracy in processing transactions, handling cash, and understanding the numbering sequence of all tables.
• Basic Math Skills: Competence in performing calculations for transactions and providing change.
• Basic Computer Skills: Familiarity with point-of-sale (POS) systems
• Customer Service Orientation: Strong focus on delivering a positive experience, demonstrates strong interpersonal skills, and the ability to handle guests inquiries and complaints effectively.
• Experience: Previous experience in a cashier or restaurant role is preferred but not required.
• Working Conditions: Fast-paced restaurant environment, often requiring evening and weekend availability. Standing for long periods and occasional lifting of light to moderate items.
• Scheduling: Ability to access online scheduling apps.

We offer

• Competitive pay
• Discounted meals
• Tuition Reimbursement
• Benefits and PTO (based on meeting hours requirements)
• Values - based leadership
• Opportunity for Advancement
• Flexible scheduling