Guest Services Cashier - Fast-Paced Mall Eatery

Mago Grill; Schaumburg (IL); On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Employee meal discounts

Growth opportunities

High-energy team environment

Job summary

TOP DOG WFM in Woodfield Mall, Schaumburg, IL is hiring a Cashier/Guest Services/front counter team member for a high-traffic quick service restaurant. You will greet guests, take orders, process payments, and keep the counter organized while delivering friendly, accurate service.

The right candidate is extroverted, enjoys making guests happy, and thrives in a fast-paced environment with a focus on guest satisfaction. Mall hours apply.

Qualifications

• Previous cashier, retail, or food service experience preferred, but not required.
• Strong communication and interpersonal skills.
• Ability to work quickly and accurately under pressure in a high-volume environment.
• Comfortable with basic math and POS systems.
• Flexible schedule with availability to work evenings, weekends, and holidays (mall peak hours).
• Positive, team-oriented attitude with a focus on guest satisfaction.

Responsibilities

• Greet guests with a warm, welcoming attitude and provide prompt, friendly service.
• Accurately process customer orders through the POS system, including cash, credit card, and mobile payments.
• Answer questions about menu items, ingredients, and promotions, ensuring guests feel confident in their selections.
• Maintain a clean, organized, and well-stocked counter area.
• Collaborate with team members to ensure fast order fulfillment during peak mall hours.
• Handle customer concerns or complaints in a professional and solution-oriented manner.
• Follow food safety and sanitation standards at all times.
• Assist with packaging, bagging, and handing off orders efficiently.
• Support the overall operations of the restaurant, jumping in to help with prep, stocking, or dining area upkeep as needed.

Job description

TOP DOG WFM in Woodfield Mall, Schaumburg, IL is hiring a Cashier/Guest Services/front counter team member for a high-traffic quick service restaurant. You will greet guests, take orders, process payments, and keep the counter organized while delivering friendly, accurate service.

The right candidate is extroverted, enjoys making guests happy, and thrives in a fast-paced environment with a focus on guest satisfaction. Mall hours apply.