Cashier & Guest Experience Champion

Floor & Decor

Florence (KY)

On-site

USD 20,664 - 27,552

Full time

14 days+

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Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Paid vacation

Job summary

Floor & Decor in Florence, KY is seeking a Cashier (Customer Service Associate) to greet customers, process checkouts, handle returns, and deliver an exceptional shopping experience at Floor & Decor. The role includes working full-time or part-time hours, with base pay starting from $15.00 per hour and higher based on experience.

Responsibilities include assisting customers, recommending products, handling cash at POS, and supporting store operations.

Qualifications

Must be 18 years or older.
Knowledge of basic math skills.
Customer service experience.
Potential travel to other stores for support.

Responsibilities

Greet every customer in a helpful and courteous manner.
Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
Provide above and beyond customer service and exceed customer expectations.
Demonstrate and understand compliance of the company’s safety processes.
Act and work in a manner consistent with the company’s core values.
Process customers at checkout using the point of sale (POS) system.
Process customer refunds and exchanges according to established guidelines.
Open and close registers.
Follow established cash, check and credit card acceptance procedures.
Answer the telephone according to the company guidelines.
Stock, tag and display merchandise as required.
Be able to create price tags and merchandise signs.