Cashier & Front-End Associate | Fast-Paced Customer Service

Whole Foods Market

Washington (District of Columbia)

On-site

USD 27,000 - 35,000

Full time

3 hours ago
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Benefits offered by this job

store discount
paid time off
financial wellness
health & wellness support programs
access to other Team Member perks

Job summary

Whole Foods Market is hiring for a Customer Service & E-Commerce Team Member. You will assist customers at checkout, operate cash registers, bag groceries, and support at the customer service desk. You’ll help maintain displays and promote the company’s programs while upholding health, safety, and quality standards.

The role emphasizes courteous service, teamwork, and adherence to procedures. Flexible scheduling, including nights, weekends, and holidays, is required to meet store needs.

Qualifications

  • Patience when assisting customers and team members.
  • Proficiency with cashier procedures and PLUs.
  • Strong basic math skills.
  • Clear, respectful communication and teamwork.
  • Ability to meet service standards and follow procedures.
  • Good time management and organizational skills.
  • Passion for natural foods and Whole Foods Market mission.
  • Strong work ethic in a fast-paced environment.
  • Understanding of WFM quality goals.

Responsibilities

  • Checks out customer groceries efficiently and accurately.
  • Upholds regulations on alcohol sales and taxation.
  • Follows cash handling procedures consistently.
  • Maintains clean and stocked Front End areas and register.
  • Helps train new Cashier Team Members as needed.
  • Assists with customer flow and reduces wait times.
  • Delivers courteous service and uses suggestive selling techniques.
  • Stays compliant with health, safety, and company policies.

Skills

Patience
Cashier etiquette
Math accuracy
Communication
Team player
Time management
Attention to detail
Customer focus
WFM values

Job description

Whole Foods Market is hiring for a Customer Service & E-Commerce Team Member. You will assist customers at checkout, operate cash registers, bag groceries, and support at the customer service desk. You’ll help maintain displays and promote the company’s programs while upholding health, safety, and quality standards.

The role emphasizes courteous service, teamwork, and adherence to procedures. Flexible scheduling, including nights, weekends, and holidays, is required to meet store needs.

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