Cashier & Front Desk Coordinator: Payments & Rentals

Naples Zoo at Caribbean Gardens; Naples (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical / Dental / Vision Insurance

401(k)

Training

PTO & Vacation days

Paid Holidays

Great Culture & Team Environment

Long Term Career Opportunities

Job summary

Naples Nissan in Naples, FL is seeking a Cashier/Receptionist and rental coordinator with strong customer service skills to manage cash handling, payments, and front-desk operations. You will answer phones, direct customers, and perform clerical tasks to support dealership operations.

The role requires professional appearance, flexibility for weeknights and weekends, and the ability to communicate customer needs to management and sales teams. A clean driving record is preferred.

Qualifications

• Experience with Microsoft Office is a plus.
• Available to work flexible hours on weeknights & weekends.
• Ability to communicate customers' interests needs and requests to management and sales personnel.
• Professional personal appearance
• Clean driving record

Responsibilities

• Calculate the customer’s bill using the dealership’s computer system
• Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
• Make change accurately and issue receipts to customers
• Answer phones and direct consumer to the proper department and follow up in a timely manner
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Operate switchboard telephone system
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Assist the managers with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Skills

Customer service

Phone etiquette

Communication

Team player

Flexible schedule

Tools

Microsoft Office

Job description

Naples Nissan in Naples, FL is seeking a Cashier/Receptionist and rental coordinator with strong customer service skills to manage cash handling, payments, and front-desk operations. You will answer phones, direct customers, and perform clerical tasks to support dealership operations.

The role requires professional appearance, flexibility for weeknights and weekends, and the ability to communicate customer needs to management and sales teams. A clean driving record is preferred.