Automotive Front Desk & Customer Experience Pro

Germain Ford of Beavercreek; Naples (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

401(k) with Employer Match

Paid Vacation/Company Holidays

Competitive Wage Plans

Professional Development

Employee Discounts

Job summary

Germain BMW of Naples is seeking a Full-Time Receptionist in Naples, FL. The role involves answering phones, greeting customers, directing them to the right department, and supporting scheduling and payments. The position emphasizes a professional image and strong customer service.

You will work Monday through Friday at a competitive wage with attractive benefits and opportunities for development within a growing automotive group.

Qualifications

• Excellent listening and communication skills.
• Punctual, with ability to handle a dynamic schedule.
• Professional appearance and eagerness to improve.

Responsibilities

• Answer dealership phones, greet and receive customers.
• Direct customers to the correct department and notify the appropriate person.
• Work cooperatively with sales/service and other internal teams.
• Assist in scheduling and confirming appointments.
• Help service customers with payment.
• Other duties as assigned.

Skills

Customer service

Communication

Punctuality

Professional appearance

Job description

Germain BMW of Naples is seeking a Full-Time Receptionist in Naples, FL. The role involves answering phones, greeting customers, directing them to the right department, and supporting scheduling and payments. The position emphasizes a professional image and strong customer service.

You will work Monday through Friday at a competitive wage with attractive benefits and opportunities for development within a growing automotive group.