Cashier Food & Nutrition Services

Houston Methodist; Baytown (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

An established industry player is seeking a dedicated Cashier to manage transactions in a vibrant food service environment. This role involves accurately processing payments, maintaining service areas, and ensuring customer satisfaction through effective communication. The Cashier will contribute to a positive team atmosphere and assist in various operational tasks. Ideal candidates will have a high school diploma and prior experience in cash handling. Join a dynamic team where your contributions will enhance the dining experience for customers and support the overall mission of quality service.

Qualifications

• 1+ year experience operating a cash register in food service.
• High School diploma or equivalent education required.

Responsibilities

• Handle cash and credit transactions accurately.
• Maintain cleanliness and organization in service areas.

Skills

Cash Handling

Customer Service

Communication

Time Management

Education

High School Diploma or Equivalent

Job description

At Houston Methodist, the Cashier position is responsible for handling cash, credit and other forms of payment transactions in retail food operation areas. This position accurately and efficiently completes transactions, provides receipts and makes change. The Cashier position is responsible for preparing a cashier's report and depositing revenues following established Cash Handling Procedures. This position also provides support and assists in other areas of the retail food operation, including the food service areas, dining room and may operate relevant Food Services equipment. The Cashier position may be asked to assist in other food and nutrition service areas, as needed.

PEOPLE ESSENTIAL FUNCTIONS

• Promotes a positive work environment and contributes to a dynamic, team-focused work unit that actively helps one another to achieve optimal department results. Works well with others to make contributions to the work effort as a whole and facilitates problem resolution.

• Responds positively to requests for assistance from customers, employees and visitors, using clear and professional communication to facilitate problem resolution. Responds to customer satisfaction, both urgent and routine requests, within established guidelines of the department. Escalates customer's complaints to Supervisor/Manager.

• Contributes towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability.

SERVICE ESSENTIAL FUNCTIONS

• Changes and updates the menu boards. Maintains stock levels on all snack items in service area, i.e., beverages, chips, candy, etc.

• Maintains, cleans and organizes service and equipment areas.

• Contributes towards improvement of department score for patient satisfaction, through peer-to-peer accountability to service standards.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Accurately completes Cashier's end of shift report.

• Ensures logs are complete for Doctors, Volunteers, meal tickets, and other Charge Tickets according to procedures. May assist with food service, maintaining proper temperatures logs, coolers, etc.

• Maintains a safe environment, following all policies and procedures for safety, hazardous material, emergency preparedness, and HIPAA. Reports accidents promptly and corrects minor safety hazards. Communicates with peers and management regarding hazards identified in the workplace.

FINANCE ESSENTIAL FUNCTIONS

• Utilizes resources with cost-effectiveness and value creation in mind. Self-motivated to independently manage time effectively and prioritize daily tasks, assisting coworkers as needed. Practices cost control through proper use of supplies and equipment

• Reports/shares financial and/or operational metrics processes as directed by management, i.e. error/cancellation/voids.

• Accurately processes all cash register transactions. Gives proper change and a legible receipt. Consistently stays within the short/over Cash Handling guidelines and policy.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Contributes ideas towards improving the efficiency and effectiveness of department processes, based on the daily huddle, providing opportunities to recommend innovative solutions to management.

• Seeks opportunities to identify self-development needs and takes appropriate action by participating in in-services programs and continuing education. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan (MDP) on an ongoing basis.

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

WORK EXPERIENCE

• One year experience operating a cash register in a food service establishment or other equivalent situation. For HM internal employee, six months of work experience at Houston Methodist