Customer Service Cashier

City of Houston; Houston (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking city department as a Customer Service Cashier, where you'll play a vital role in assisting the public with payments and account inquiries. This position offers a dynamic work environment with responsibilities ranging from processing transactions to balancing daily collections. Ideal for those with strong money handling and data entry skills, this role provides an opportunity to contribute to a diverse and inclusive workplace. If you're looking for a rewarding position that values your customer service expertise, this is the perfect fit for you.

Qualifications

• Basic knowledge of grammar, spelling, punctuation, and simple math functions.
• Preference for candidates with strong data entry skills.

Responsibilities

• Accepts customer payments and processes transactions.
• Balances daily collections and reconciles cash and checks.
• Acts as a source of information for the public.

Skills

Money Handling

Data Entry

Customer Service

Education

High School Diploma or GED

Job description

Applications accepted from: ALL PERSONS INTERESTED

Job Classification: CUSTOMER SERVICE CASHIER

Posting Number: PN# 36627

Division: AUTO THEFT / AUTO DEALERS

Reporting Location: 1002 WASHINGTON AVE

Workdays & Hours: MONDAY – FRIDAY; 8 AM – 4 PM*

*Subject to change

DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS

Assists customers by accepting payments, making change, crediting payments to accounts, and answering questions related to accounts.

RESPONSIBILITIES:

1. Accepts customer payments, makes change, and processes payments through the online cashiering system.
2. Balances daily money collections on the cashiering system.
3. Reconciles all cash and checks to summary reports and makes bank deposits daily.
4. Acts as a source of information to the public, including initial research and resolution of citizens' problems.
5. Prints, retrieves, and distributes reports from the online cashiering system, including cashier balances, deposits, bank deposits, tenders, journal searches, and reconciliation totals.
6. Performs other duties and responsibilities as assigned.

WORKING CONDITIONS

The position is generally comfortable with occasional stooping, bending, or light lifting of materials up to 10 pounds. The environment is typical of an office setting with acceptable lighting, temperature, and air conditions.

REQUIREMENTS:

Must pass a criminal background check and obtain/maintain security clearance if required. Past performance evaluations, supervisory recommendations, and internal affairs history may be reviewed.

EDUCATIONAL REQUIREMENTS

High school diploma or GED, with basic knowledge of grammar, spelling, punctuation, and simple math functions.

EXPERIENCE REQUIREMENTS

At least one year of money handling and data entry experience.

LICENSE REQUIREMENTS

None. Preference given to candidates with strong data entry skills. Veteran applicants are encouraged to apply if qualified.

SELECTION/SKILLS TESTS REQUIRED

The department may administer skills assessments.

SAFETY IMPACT POSITION

NO

SALARY INFORMATION

Salary factors include qualifications and pay rates of similar positions. Pay Grade 12.

APPLICATION PROCEDURES

Only online applications are accepted. Submit applications at: www.houstontx.gov. Check application status at: http://agency.governmentjobs.com/houston/default.cfm. For assistance, call [phone] or TTY 7-1-1. For technical support, call 855-524-5627.

All hires must pass pre-employment drug testing, physical exams, and information verification.

EOE - Equal Opportunity Employment

The City of Houston promotes a diverse, discrimination-free workplace, respecting all legally protected characteristics.