Cashier (FOH)

Chook; Chicago (IL); On-site; Full time

Job summary

Join a vibrant and inclusive team at a forward-thinking restaurant, where your role as a Cashier will be pivotal in creating a welcoming atmosphere for guests. This position involves engaging with customers, accurately processing orders, and ensuring a clean and enjoyable dining experience. You will be part of a community-focused establishment that values diversity and sustainability. If you have a passion for food and enjoy working with a team, this role offers a fantastic opportunity to grow both personally and professionally in a dynamic environment. Your contributions will help shape memorable experiences for every guest who walks through the door.

Qualifications

• Strong personal organization skills and clear communication abilities.
• Enjoy working with others and providing excellent customer service.

Responsibilities

• Welcome guests and take orders accurately according to Chook's standards.
• Maintain cleanliness and assist in various roles as needed during shifts.

Skills

Personal Organization Skills

Teamwork

Customer Service

Communication Skills

Problem-Solving

Tools

Point of Sale System

Job description

Chook Charcoal Chicken Fall/Winter 2024
Cashier

The Cashier position is responsible for being a welcoming first point of contact with all guests in Chook Chicken, properly entering orders into the point of sale system, communicating properly and respectfully with other employees, serving guests beverages when ordered, and assisting on the floor with all other roles when needed.

Chook has made a commitment to diversity, equality, and inclusion.

Reports to: Restaurant Management
Full-Time (30 to 40 hours/week) or Part-Time (15 to 29 hours/week)
Hourly: minimum of $20/hour – which is a combination of base hourly pay ($18.29/hr) and tip pool percentage.

Availability: Must be able to work mornings, days, weekends, and evenings with a flexible schedule that may change often. Potential staff will need to communicate school, other work, and all other special schedule requests prior to the beginning of employment.

We encourage all applicants to apply to their local shop to help engage with the community. We also encourage our employees to use public transportation, bikes, and/or walk whenever possible.

Performance Expectations of the Cashier/Host:

1. Welcomes all guests in a positive manner.
2. Correctly takes orders with Chook's standards of service.
3. Confidently describes Chook's story and menu items to guests.
4. Assists guests with beverage needs after taking their orders and during their entire time at the restaurant.
5. Only serves alcohol to guests over 21 years of age and follows the Chook Identification Policy for all alcoholic orders.
6. Maintains a clean work station and restaurant while on shift.
7. Performs pre-shift side work duties, running side work throughout shift, and closing or end of shift side work with attention and care.
8. Fills in any role that may be needed during a shift.
9. Maintains clean dining areas, restrooms, and kids areas throughout the entirety of every shift.
10. Clears food and drinks for guests. Refreshes non-alcoholic beverages for all guests dining in the restaurant.
11. Polishes glassware for beverage service.
12. Appropriately asks questions when necessary.
13. Appropriately asks for help when necessary.
14. Follows all safety procedures at Chook.
15. Arrives on time for all shifts in a clean uniform with good personal hygiene.

Successful Applicants will exhibit:

1. Strong personal organization skills.
2. An enjoyment for working with other positive people on a team.
3. Ability to find fun where it’s not easily seen.
4. Enjoy helping and serving other people.
5. Have the ability to recognize others' needs prior to being told.
6. Have a passion for food, sustainability, people, and community.
7. Display a punctual and organized work ethic.
8. Take pride in their work.
9. Enjoy a challenge.
10. Have a desire to grow personally and professionally.
11. Clear communication skills, both written and spoken.