Cashier / Floor Worker

Brook Valley Management, Inc.; Orlando (FL); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated team member to enhance customer experiences through exceptional service. In this role, you will engage with customers, ensuring their needs are met while maintaining a well-organized sales floor. Your attention to detail and communication skills will be vital in creating a welcoming shopping environment. This position offers the chance to develop your customer service skills in a dynamic setting, where flexibility and teamwork are key. Join a company that values its employees and provides opportunities for growth.

Qualifications

• Must be at least 18 years of age.
• Ability to read and write is essential.

Responsibilities

• Provide fast, friendly, and courteous service to customers.
• Maintain cleanliness and organization of the work area.

Skills

Customer Service

Attention to Detail

Basic Math Skills

Communication Skills

Education

High School Diploma or Equivalent

Tools

Cash Register

Job description

Reports to: Store Manager or Front End Supervisor

The purpose of this position is to create a sincere connection with our customers through polite and courteous service, while ensuring the appearance of the sales floor creates a desirable shopping experience.

Traits and Requirements :

• Must be at least 18 years of age
• Ability to concentrate and pay close attention to detail
• Eye-hand coordination to sort, grasp, color coordinate, and tag
• Ability to perform basic math calculations
• Excellent customer service and communication skills
• Ability to read and write

Physical Skill Requirements :

• Lifting and Carrying up to 10 lbs.
• Pushing and pulling 4 - 6 lbs. or force
• Standing 90% of the time
• Repetitive use of hands - 100% of the time
• Reaching overhead - 20% of the time
• Pushing and pulling - 30% of the time
• Bending and crouching - 40% of the time
• Grasping items with hands - 90% of the time

Working Conditions :

• Exposure to the public - ongoing continual basis
• Exposure to temperature fluctuations periodically
• Flexible with scheduling changes due to store needs and sales events
• May require overtime on occasion due to store needs

Supplies :

• Apron
• Name Tag
• Buggy or small rolling rack
• Sizing rings
• Color Dividers

Essential Duties and Responsibilities :

• Customer Engagement: Provides customers with fast, friendly, and courteous service. Responds to customer's questions and/or takes initiative to find answers. Greets and assists customers on the sales floor with eye contact and a smile.
• Assessing Sales Floor: Walk the sales floor when not servicing customers, straighten and organize as needed, and remove trash. - 40%
• Processing: Operate the cash register, receive payments, accurately count and give change, ring up and bag items. - 20%
• Work Area: Maintain cleanliness and organization for safety and efficiency. Ensure the area is clean before leaving. - Ongoing
• Safety: Follow safety guidelines, clean spills promptly, report hazards, and keep cash drawer secure. - Ongoing
• Communication: Courteous communication with customers and team members, report issues or hazards. - Ongoing
• Meeting Targets: Balance cash drawer at each shift end accurately. - Ongoing

This description is not exhaustive; duties and responsibilities may vary by store. Percentages are approximate.