Cashier / Floor Worker

Texas Thrift; Hurst (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

A retail position at a leading thrift store in Hurst, Texas, focusing on customer engagement and service excellence. The role involves assisting customers on the sales floor, operating the cash register, and maintaining a clean and organized environment. Ideal candidates should possess strong communication skills and attention to detail, ensuring a pleasant shopping experience for all customers.

Qualifications

• Must be at least 18 years of age.
• Excellent customer service and communication skills.
• Ability to perform basic math calculations.

Responsibilities

• Provide fast, friendly, and courteous service to customers.
• Maintain cleanliness and organization of the work area.
• Operate the cash register and handle payments accurately.

Skills

Attention to Detail

Customer Service

Communication

Basic Math

Job description

Reports to : Store Manager or Front End Supervisor

The purpose of this position is to create a sincere connection with our customers through polite and courteous service, while ensuring the appearance of the sales floor creates a desirable shopping experience.

Traits and Requirements :

• Must be at least 18 years of age
• Ability to concentrate and pay close attention to detail
• Eye-hand coordination to sort, grasp, color coordinate, and tag.
• Ability to perform basic math calculations
• Excellent customer service and communication skills
• Ability to read and write

Physical Skill Requirements :

• Lifting and Carrying up to 10 lbs.
• Pushing and pulling 4 - 6 lbs. or force
• Standing 90% of the time
• Repetitive use of hands-100% of the time
• Reaching overhead-20% of the time
• Pushing and pulling-30% of the time
• Bending and crouching-40% of the time
• Grasping items with hands -90% of the time

Working Conditions :

• Exposure to the public on an ongoing basis
• Exposure to temperature fluctuations periodically
• Flexible with scheduling changes due to store needs and sales events
• May require overtime on occasion due to store needs

Supplies :

• Apron
• Name Tag
• Buggy or small rolling rack
• Sizing rings
• Color Dividers

Essential Duties and Responsibilities :

• Customer Engagement: Provide customers with fast, friendly, and courteous service. Respond to customer's questions and/or take initiative to find answers. Greet and assist customers on the sales floor with eye contact and smiles.
• Assessing Sales Floor: When not servicing customers, walk the sales floor, straighten, and organize as needed. Remove trash from the sales floor.
• Processing: Operate the cash register, receive payment, accurately count and provide change. Ring up and bag items one at a time.
• Work Area: Maintain cleanliness and organization for safety and efficiency. Keep the area free of debris and ensure it is cleaned before leaving.
• Safety: Follow safety guidelines, clean up hazards promptly, and report hazards or injuries. Keep cash drawer closed until exchange of monies.
• Communication: Communicate courteously with customers, report issues or hazards to management, and collaborate respectfully with colleagues.
• Meeting Targets: Balance cash drawer at end of shift without overage or shortage.