Cashier & Customer Service Specialist

Larimer County; United States; On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Retirement Plan 401(a) with employer 2

457(b) Deferred Compensation

Generous paid time off

Job summary

Larimer County seeks a Cashier & Customer Service Specialist in Fort Collins to assist taxpayers with payments and questions, while handling deposits and daily reconciliations. You will balance receipts, research questions, and process a variety of Treasurer's transactions in a team-oriented office.

The role emphasizes reliable, detail-oriented customer service and proficient use of standard office software.

Qualifications

• Three (3) years of experience in a directly related field or in the performance of similar duties and responsibilities in a Treasurer's Office required.
• High School diploma or GED, supplemented by basic bookkeeping courses required.

Responsibilities

• Prepare daily deposits and balance receipts; encode and post checks; process tax payments and research taxpayer questions.
• Provide reports and balance daily receipts; handle various Treasurer's transactions and respond to public inquiries.
• Research names/addresses/ownership in public records; process certificates of tax due and related permits.
• Process tax-roll corrections, abatements, and refunds from the Assessor's Office.

Skills

Customer service

Cash handling

Communication skills

Team player

Reliability

Education

High School diploma or GED

Basic bookkeeping courses

Tools

Word processing

Spreadsheets

Job description

We are looking for a Cashier & Customer Service Specialist!

Do you take pride in getting the details right, enjoy helping people, and like being part of a team where your work truly matters? We're looking for a Cashier & Customer Service Specialist to join our small but mighty team in the Larimer County Treasurer's Office.

In this role, you'll help taxpayers with questions and payments while also handling the behind-the-scenes work that keeps our daily operations accurate, organized, and running smoothly. From balancing receipts and preparing deposits to researching taxpayer questions and processing a variety of Treasurer's transactions, no two days are the same.

We're looking for someone dependable, detail-oriented, comfortable handling large amounts of cash, and who genuinely enjoys providing professional, five-star customer service. If you're a team player who can stay organized, communicate clearly, and take pride in doing things right, we'd love to hear from you.

Curious about what we do and the services we provide to our community? Learn more about the Larimer County Treasurer's Office here: https://www.larimer.gov/treasurer

To be considered for this position, attach a resume and a cover letter to your application.

The schedule for this position is 7:30 a.m. to 4:30 p.m., Monday to Friday, in our office at 200 W Oak Street, Suite 2100, Fort Collins, CO.

No remote or hybrid work is available for this position.

What you'll be doing:

• Preparing daily deposit for the Office; encodes checks; processes and posts checks; verifies deposits from other County departments; maintains check files and associated records.
• Performing customer service functions such as receiving and processing tax payments, answering and researching taxpayer questions, providing reports, balancing daily receipts, and researching returned mail problems.
• Calculating taxes, including fees, interest, and other related charges to the taxpayer.
• Performing research of names, addresses, and ownership within public records to respond to public inquiries.
• Preparing and processing certificates of tax due, including mobile/manufactured home and associated moving permits.
• Processing other types of Treasurer's transactions, including redemptions and account balancing.
• Processing tax-roll corrections, abatements, and refunds from the Assessor's Office.

What we're looking for:

• A team player with a positive attitude.
• Reliability and dependability.
• Excellent customer service and communication skills.
• Cash handling experience.
• Use routine software and business applications including, but not limited to, word processing and spreadsheets.

To move forward in the hiring process, candidates must meet the required minimum qualifications. That said, we encourage you to think about your unique background and skills before applying. People often underestimate how their experiences match up with a role’s needs. We encourage you to apply if you meet the minimum qualifications and believe your skills and perspective can add value to this position.

• Three (3) years of experience in a directly related field or in the performance of similar duties and responsibilities in a Treasurer's Office required.
• High School diploma or GED, supplemented by basic bookkeeping courses required.

Benefits

• Medical, Dental, and Vision benefits
• FSA or HSA (depending on the medical plan)
• Short- and Long-Term Disability
• Employee Assistance Program
• Basic Life/AD&D Insurance
• Accident and Critical Illness Insurance
• Retirement Plan 401(a) with employer match
• 457(b) Deferred Compensation
• Generous paid time off, including vacation, sick leave, and holidays

Want to dive into the details? Check out Larimer County's Benefits. https://www.larimer.gov/hr/benefits.

An offer of employment is contingent upon the successful completion of required pre-employment checks or testing.

All application components must be submitted by 11:59 PM MT on the closing date listed.

Larimer County is an Equal Opportunity Employer and prohibits discrimination and harassment in all employment practices on the basis of race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), national origin, marital status, disability, genetic information, age, military status, or any other characteristic protected by law or regulation.