Vehicle Licensing Technician

Larimer County; Fort Collins (CO); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental, and Vision benefits

FSA or HSA

Disability insurance (short & long‑ter

Employee Assistance Program

Life/AD&D Insurance

401(a) with employer match

457(b) Deferred Compensation

Generous paid time off

Job summary

Larimer County is hiring Vehicle Licensing Technicians to serve residents in Estes Park and surrounding areas. You will handle vehicle titles, registrations, liens, and placards, assisting customers in person and over the phone while ensuring accurate processing and compliance.

The role requires strong customer service, clear communication, and the ability to operate a computerized database in a fast-paced office setting.

Qualifications

• Minimum of 1 year experience in a clerical or customer service field or similar duties.
• Reliable transportation to work in any County facility as needed.
• High School diploma or GED required.
• Notary Public commission within six months of hire required.

Responsibilities

• Assist customers in person and by phone with vehicle titles, liens, registrations, and placards.
• Receive, sort, log, and process mail-in and drop-off documents.
• Help customers in waiting areas, answer questions, schedule appointments, and direct flow of customers.
• Follow Colorado statutes and Larimer County policies for title/registration procedures and privacy regulations.

Skills

Customer service

Office practices

Communication

Computer/database

Education

High School diploma or GED

Notary Public within 6 months of hire

Job description

Overview

Do you thrive in a customer-facing role? We are hiring Vehicle Licensing Technicians for our Estes Park Clerk and Recorder's Vehicle Licensing Offices. Vehicle Licensing Technicians help serve a population of more than 300,000 Larimer County citizens by processing vehicle titles, registrations, and so much more. The typical schedule for this position is 7:55 AM - 5:10 PM, Monday to Friday, with occasional partial Saturdays. If you enjoy providing excellent customer service, this is a great opportunity to start a career in the constantly growing, always interesting Vehicle Licensing field! To learn about the meaningful work we do, visit our website: https://www.larimer.gov/clerk/vehiclelicensing . Are you wondering what it is like to work for Larimer County? Take a moment to read why our employees love working here: https://www.larimer.gov/hr/careers/why-work-larimer-county

What you'll be doing:

• Helping customers in person and over the phone with various transactions, including but not limited to processing vehicle titles, liens, registrations, and persons with disability placards.
• Receiving, sorting, logging, and processing mail-in and drop-off vehicle titles, liens, registrations, and persons with disability placards.
• Assisting customers in the waiting areas by answering questions, providing resources, scheduling appointments, and directing the flow of customers into the office.
• Enforcing the following:
  • Title and registration procedures established by Colorado Statutes, Rules, and Regulations of the Colorado Department of Revenue, as well as Larimer County Policies and Procedures.
  • Secure and Verifiable Identification procedures established by Colorado Statutes and Rules and Regulations of the Colorado Department of Revenue.
  • The Driver’s Privacy Protection Act of 1994 and Personal Identifiable Information regulations established by Colorado and Federal Statutes.

What We're Looking For

• Thrive in a fast-paced environment.
• Provide professional customer service.
• Establish and maintain effective working relationships.
• Communicate clearly and concisely, both verbally and in writing.
• Respond appropriately to difficult situations.
• Operate and maintain a computerized database.
• Demonstrate knowledge of general office practices and procedures.

Qualifications

To move forward in the hiring process, candidates must meet the required minimum qualifications. That said, we encourage you to think about your unique background and skills before applying. People often underestimate how their experiences match up with a role’s needs. We encourage you to apply if you meet the minimum qualifications and believe your skills and perspective can add value to this position.

• One (1) year experience in a clerical or customer service field or in the performance of similar duties and responsibilities required.
• Possess reliable transportation to be able to work in any County facility as needed and required.
• High School diploma or GED required.
• Commission as a Notary Public within six (6) months of hire required.

Benefits

Here’s what Larimer County offers for all Regular, Limited Term, and Appointed positions:

• Medical, Dental, and Vision benefits
• FSA or HSA (depending on the medical plan)
• Short- and Long-Term Disability
• Employee Assistance Program
• Basic Life/AD&D Insurance
• Accident and Critical Illness Insurance
• Retirement Plan 401(a) with employer match
• 457(b) Deferred Compensation
• Generous paid time off, including vacation, sick leave, and holidays

Supplemental Information

An offer of employment is contingent upon the successful completion of required pre-employment checks or testing.

Larimer County is an Equal Opportunity Employer and prohibits discrimination and harassment in all employment practices on the basis of race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), national origin, marital status, disability, genetic information, age, military status, or any other characteristic protected by law or regulation.