Cashier & Customer Service Clerk

Site; Lago Vista (TX); Hybrid; USD 30,000 - 38,000; Full time

Job summary

Brookshire Brothers in Lago Vista, TX is seeking an Office Clerk to greet customers, handle cash, and provide information as needed. You will audit cash, assist with check cashing, and help resolve customer concerns in a fast-paced retail environment.

Responsibilities include maintaining professional appearance, monitoring checkout lines, and being flexible for extra shifts. Training is provided by the store.

Qualifications

• Customer service skills; greeting customers and providing friendly, courteous service.

Responsibilities

• Greet customers and provide friendly, courteous service at all times.
• Be professional in appearance and demeanor.
• Cash personal and payroll checks, issue cash to stations, remove excess cash, and audit cash register tapes.
• Provide information to customers, receive their complaints, and resolve customer complaints when possible.
• Monitor checkout stations to reduce customer delay.
• Be willing and able to work additional shifts beyond posted weekly schedule.
• Perform other duties as assigned by management, including general cleaning and custodial tasks.

Skills

Customer service

Job description

An Office Clerk cashes checks and provides information to customers as needed.

Description

ESSENTIAL DUTIES AND RESPONSIBITIES – At Brookshire Brothers, our core values, Quality, Growth, Community, Passion, and Home, are a priority to all team members. Each of us are responsible for upholding these values in our positions, as well as striving to live up to our mission- “Good people, selling good food, and doing good deeds in the communities in which we live and work.” In this role, you also must:

• Display outstanding customer service skills by greeting customers, and providing friendly, courteous service at all times. Display this same courtesy to co-workers as well.
• Be professional in appearance and demeanor.
• Cash personal and payroll checks, issue cash to stations, remove excess cash, and audit cash register tapes.
• Provide information to customers, receive their complaints, and resolve customer complaints when possible.
• Monitor checkout stations to reduce customer delay.
• Be willing and able to work additional shifts other than what is posted on weekly schedule.
• Be willing and able to perform other duties as assigned such as general cleaning, custodial duties, and other activities as directed by management.

EDUCATION AND/OREXPERIENCE - The store will provide all necessary training. Must be able to lift 50 pounds. All other physical requirements will be discussed during the interview process.