Cashier & Customer Experience Associate – Growth & Benefits

Goodwill Industries of the Southern Piedmont, Inc.; Cornelius (NC); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Free training programs

Team member discounts

Medical/dental/vision/PTO/tuition aid

Job summary

Goodwill Industries of the Southern Piedmont, Inc. is seeking a friendly, reliable retail associate to deliver excellent customer service at the register and keep the store running smoothly.

You’ll greet customers, process transactions, and help customers find items while contributing to a positive shopping experience. The role involves standing and moving throughout shifts, assisting with donations, and maintaining clean, organized aisles.

Qualifications

• Positive, dependable team players with great customer service skills.
• No experience needed—just a willingness to learn and grow, though cash handling experience is a plus.
• Able to follow instructions, handle physical tasks, and work in a fast-paced retail setting.
• Honest, respectful, and aligned with Goodwill’s mission and values.
• Open to training and personal development opportunities.
• This job keeps you on the move! Regularly lifting up to 10 pounds is part of the role.

Responsibilities

• Provide friendly, efficient customer service at the register—ring sales, handle payments, bag merchandise, and thank customers.
• Keep the sales floor stocked and organized: move clothing from the backroom, merchandise clothing by type/color, and ensure racks are tidy and rotated.
• Maintain a clean, safe shopping environment including dressing rooms and work areas.
• Greet donors, accept donations, and issue receipts.
• Support donation door operations and perform sorting/hanger tasks as needed.
• Report any safety, security, or theft concerns to store management.
• Help with other duties as assigned to support a strong team environment.

Skills

Customer service

Cash handling

Team player

Follow instructions

Physical work

Willing to learn

Job description

Goodwill Industries of the Southern Piedmont, Inc. is seeking a friendly, reliable retail associate to deliver excellent customer service at the register and keep the store running smoothly.

You’ll greet customers, process transactions, and help customers find items while contributing to a positive shopping experience. The role involves standing and moving throughout shifts, assisting with donations, and maintaining clean, organized aisles.