Cashier/Bursar, PDC

The Chronicle Of Higher Education, Inc.

Holbrook (AZ)

On-site

USD 42,000 - 54,000

Full time

14 days+

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Benefits offered by this job

Medical Insurance
Dental/Vision Insurance
Personal Leave
Holiday Leave
Annual Leave
Sick Leave
Professional Development
Arizona State Retirement System
Life Insurance
Long-Term Disability Insurance

Job summary

The Chronicle Of Higher Education, Inc. is seeking an office administrator to provide confidential, service‑oriented support to students, staff, and the public. You will handle automated and manual data entry for student accounts and assist in billing, deposits, and receivables.

Responsibilities include processing payments, reconciling deposits, supporting 1098‑T reporting, and aiding with annual audits. Strong Excel/Word skills, communication abilities, and a valid driver’s license are required.

Qualifications

  • Associate’s degree; two years of general office or accounting experience.
  • Proficiency in MS Excel and MS Word.
  • Strong organization, customer service, and telephone etiquette skills.
  • Strong verbal and written communication skills.
  • Valid driver’s license.

Responsibilities

  • Provide confidential, service-oriented assistance to students, staff, and the general public; enter data related to student accounts.
  • Process payments for tuition, books, and other charges.
  • Reconcile receipts and deposits and maintain deposit files.
  • Assist with accounts receivable, invoicing, and collections.
  • Assist with annual 1098‑T forms and refund processing.
  • Maintain records and support audits and financial guidelines.

Skills

Customer service
Telephone etiquette
Organization
Verbal communication
Written communication
Confidentiality
Attention to detail

Education

Associate’s degree

Tools

MS Excel
MS Word
MS Outlook
Adobe Acrobat
DocuSign/ESign
Google Drive

Job description

Description

General Statement of Responsibilities: Provide confidential, service-oriented assistance to students, staff, and the general public; perform automated and manual data entry related to computerized student accounts; perform research and analysis related to student accounts; assure the smooth and efficient operation of Cashiering, Bookstore, and Student Accounts Receivable districtwide.

Examples of Duties
Essential Functions

Standard Expectations:

  1. Answer Business Office calls and emails; if unable to resolve issues, route them to the appropriate person or department.
  2. Process payments (cash, check, money order, credit or debit card) for tuition, books, and other charges.
  3. Receive daily submission of student registration forms from campus/centers for billing accuracy and completeness.
  4. Reconcile receipts and deposits daily and maintain Business Office deposit files.
  5. Liaison with third-party vendors for processing student payments.
  6. Assist Bookstore with student book purchases and bookstore issues.
  7. Process vouchers for students purchasing classroom reference tools with financial aid.
  8. Prepare monthly analysis of students utilizing installment payment options and their impacts on accounts receivable and students on financial hold.
  9. Maintain records for students using install payments for textbook purchases and process any credit due to students.
  10. Maintain NPC Online Bookstore Scholarship from a third-party vendor.
  11. Prepare a list of students to drop from classes for non-payment; requires research and communication with other departments.
  12. Assist with account receivable reconciliations, invoicing, and collections.
  13. Assist with weekly processing of student refunds and serve as backup for refund processing.
  14. Assist in preparing and issuing annual 1098‑T forms.
  15. Perform filing, copying, and distribution of financial information.
  16. Assist with annual audit functions; prepares statements and schedules and reconciliations of accounts.
  17. Assist in the development and maintenance of accounting and cashiering guidelines for the Business Office.
  18. Maintain a positive, collaborative relationship with all internal and external clients.
  19. Perform other duties as assigned.

The above statements are intended to describe the general nature and level of work performed by the incumbent; they do not purport to describe all functions. Incumbent may be assigned other duties, and the essential functions may change from time to time as necessary.

Standard Competencies
Competencies

Technology Ability: Ability to proficiently use Microsoft Office Products (i.e. Word, Excel, Outlook, PowerPoint) Adobe Products (Docu‑Sign/ESign), Google Applications (Drive), Slack, Zoom, and various other Microsoft 365 programs. Proficiency: Intermediate

Communication: Ability to communicate effectively with faculty, staff, and the general public. Excellent intrapersonal skills. Proficiency: Advanced

Diversity & Multi‑Culturalism: Ability to work in a diverse, multi‑cultural environment. Proficiency: Advanced

Flexibility & Adaptability: Ability to adapt to the demands of any given day/time. Proficiency: Intermediate

Self‑Awareness: Ability to reflect on self‑performance and growth opportunities. Proficiency: Basic

Continual Improvement: Ability to seek opportunities for professional growth. Proficiency: Basic

Action Oriented: Ability to make decisions and take action. Proficiency: Basic

Confidentiality: Ability to maintain confidentiality. Proficiency: Advanced

Physical: Ability to perform the following physical requirements of the position with or without reasonable accommodation: critical sensory requirements include general vision (corrected to 20/20), hearing or listening in the normal range (corrected) and speak and give directions. Proficiency: Basic

Minimum Qualifications
  • Associate’s degree
  • Two years of general office or accounting experience.
  • Demonstrate knowledge of desktop software applications including MS Excel and MS Word.
  • Strong organization, customer service, and telephone etiquette skills.
  • Strong verbal and written communication skills.
  • Valid driver’s license.
Supplemental Information
Preferred Qualifications
  • One-year experience in a higher education environment.
  • Knowledge of student billing and payment options and account receivable procedures.
  • Knowledge of 1098‑T reporting requirements.
  • Ability to perform mathematical computations to analyze and reconcile accounts.
Benefits

Based on College Procedure employees may be eligible for up to:

  • Single Coverage Medical Insurance
  • Voluntary employee and dependent Dental/Vision Insurance
  • 4 Personal Days
  • 12 Holiday Days
  • 5 Days Spring Break Leave
  • 15–20 Days of Annual Leave (Depending on Service Length)
  • 18 Sick Days that can accrue up to 130 Days
  • Professional Development Opportunities
  • Arizona State Retirement System membership
  • Life Insurance
  • Long‑Term Disability Insurance
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