Cashier & Barista — Fast, Friendly Guest Service

Rivers Casino Philadelphia; Philadelphia (Philadelphia County); On-site; USD 17,000 - 22,000; Full time

Job summary

Rivers Casino Philadelphia is seeking a Customer Service Associate for the Marketplace. You will greet guests, take orders, upsell popular items, and maintain a clean, organized workstation.

You will operate a cash register, prepare beverages, monitor alcohol service per policy, and collaborate with kitchen staff to fulfill orders in a fast-paced, smoky casino environment. Flexible shifts including evenings and weekends are required.

Qualifications

• Must be 18 years of age or older.
• High School diploma or equivalent.
• One year or more related experience in a fast food restaurant setting.

Responsibilities

• Engages in friendly conversation with customers in the Marketplace line.
• Fills the customer’s order in a friendly, prompt and accurate manner and helps them by suggesting popular items and up selling items to purchase.
• Operates cash register following established cash handling procedures.
• Performs other duties, prepping and preparing food orders, working with production staff to make food for the restaurant.
• Prepares specialty coffee/smoothies at Barista outlet.
• Maintains a clean and organized workstation.
• Inspects guest identification to ensure guest meets legal age limit for alcohol possession/consumption.
• Monitors guest alcohol consumption and acts according to established alcohol awareness program guidelines.
• Cleans and stocks food prep areas, dining area and workstations.
• Performs all duties as assigned.

Skills

Customer service

Cash handling

Beverage preparation

Upselling

Education

High School diploma or equivalent

Job description

Rivers Casino Philadelphia is seeking a Customer Service Associate for the Marketplace. You will greet guests, take orders, upsell popular items, and maintain a clean, organized workstation.

You will operate a cash register, prepare beverages, monitor alcohol service per policy, and collaborate with kitchen staff to fulfill orders in a fast-paced, smoky casino environment. Flexible shifts including evenings and weekends are required.