Cashier / Bagger

Workstream; Stamford (CT); On-site; USD 20,664 - 27,552; Full time

Job summary

Laylas is a family-owned fast-casual Mediterranean restaurant seeking a friendly Cashier for the front counter. You will manage transactions, answer questions, package orders, and help ensure the counter runs smoothly during shifts.

Ideal candidates communicate well, stay organized under pressure, and take pride in helping customers. This role emphasizes accuracy, teamwork, and exceptional guest experiences in a busy, casual setting.

Qualifications

• Previous cashier, customer service, or restaurant experience preferred, but not required.
• Comfortable using a POS system, cash register, and tablet.
• Strong communication and customer service skills.
• Basic math and cash-handling ability.
• Ability to multitask in a fast-paced restaurant environment.
• Friendly, dependable, and team-oriented.
• Strong attention to detail and order accuracy.
• Willingness to follow systems, procedures, and manager direction.
• Ability to remain calm and professional when resolving customer concerns.

Responsibilities

• Welcome guests in a friendly and professional manner.
• Take dine-in, takeout, and delivery orders accurately.
• Process cash, credit card, gift card, and mobile payments.
• Provide correct change and receipts.
• Confirm order details, pricing, quantities, and special requests.
• Package and bag orders carefully and accurately.
• Answer questions about menu items, ingredients, and restaurant policies.
• Recommend menu items, sides, drinks, and add-ons when appropriate.
• Handle basic customer concerns and involve a manager when needed.
• Maintain a clean, organized, and stocked front counter.
• Balance the cash register and follow cash-handling procedures.
• Assist with restocking, cleaning, and other front-of-house responsibilities.
• Communicate clearly with the kitchen and management team.

Skills

Customer service

POS system experience

Communication

Cash handling

Multitasking

Attention to detail

Team player

Following procedures

Tools

POS terminal

Tablet

Job description

Cashier / Front Counter Team Member

Laylas is a family-owned and operated fast-casual Mediterranean restaurant built on quality, consistency, and community. We are looking for a friendly, reliable Cashier who can provide fast, accurate service while creating a welcoming experience for every guest.

This role is ideal for someone who communicates well, stays organized under pressure, and takes pride in helping customers. As a Cashier, you will manage transactions, answer questions, package orders, and help ensure the front counter runs smoothly throughout the shift.

What You’ll Do

• Welcome guests in a friendly and professional manner
• Take dine-in, takeout, and delivery orders accurately
• Process cash, credit card, gift card, and mobile payments
• Provide correct change and receipts
• Confirm order details, pricing, quantities, and special requests
• Package and bag orders carefully and accurately
• Answer questions about menu items, ingredients, and restaurant policies
• Recommend menu items, sides, drinks, and add-ons when appropriate
• Handle basic customer concerns and involve a manager when needed
• Maintain a clean, organized, and stocked front counter
• Balance the cash register and follow cash-handling procedures
• Assist with restocking, cleaning, and other front-of-house responsibilities
• Communicate clearly with the kitchen and management team

What We’re Looking For

• Previous cashier, customer service, or restaurant experience preferred, but not required
• Comfortable using a POS system, cash register, and tablet
• Strong communication and customer service skills
• Basic math and cash-handling ability
• Ability to multitask in a fast-paced restaurant environment
• Friendly, dependable, and team-oriented
• Strong attention to detail and order accuracy
• Willingness to follow systems, procedures, and manager direction
• Ability to remain calm and professional when resolving customer concerns

Schedule and Physical Requirements

• Full-time position, primarily Monday through Friday
• Daytime and evening shifts may be available based on business needs
• Occasional weekend availability may be required
• Ability to stand for extended periods
• Ability to lift and carry up to 10–15 pounds
• Comfortable working efficiently in a busy fast-casual restaurant environment