Cashier and Weighbridge Operator/Floater

EMR Group; Mobile (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation

Health, dental, and vision insurance

Retirement savings plan with employer

Paid time off and holidays

Parental leave and sick leave

Career advancement opportunities

Professional development

Sustainability and environmental focus

Job summary

EMR Group in Mobile, AL is seeking a detail-oriented Customer Service Associate to handle payouts, maintain records, and assist with scrap metal transactions. This role blends office and outdoor tasks in a dynamic environment.

You will communicate with yard personnel, process tickets, use manufacturing software, and provide excellent service to dealers, vendors, and customers. Bilingual English/Spanish is preferred; a high school diploma and two years of experience are required.

Qualifications

• High school diploma or GED.
• Minimum of two years of customer service experience.
• Ability to pass a criminal background check, physical, and drug screening.

Responsibilities

• Handle customer payouts with accuracy.
• Maintain precise records of all cash and check balances.
• Weigh incoming and outgoing scrap metal shipments using an automated system.
• Communicate with yard personnel regarding load details.
• Process inspection tickets for proper inventory control.
• Maintain organized and up-to-date transaction-related files.
• Enter transaction data into manufacturing software and retrieve information from internal systems.
• Maintain and operate the radiation detection system.
• Provide excellent customer service to dealers, vendors, and customers, both in-person and over the phone.
• Stay current with industry trends and practices.
• Perform additional tasks as assigned.

Skills

Customer service

Team player

Verbal communication

Written communication

Bilingual English/Spanish

Work under pressure

Education

High school diploma or GED

Job description

What We Offer:

• Competitive compensation
• Comprehensive health, dental, and vision insurance plans
• Retirement savings plan with employer matching
• Paid time off, including vacation, holidays, parental leave, and sick leave
• Opportunities for career advancement and professional development
• Supportive work environment committed to sustainability and environmental responsibility

What You'll Do:

• Handle customer payouts with accuracy
• Maintain precise records of all cash and check balances
• Weigh incoming and outgoing scrap metal shipments using an automated system
• Communicate with yard personnel regarding load details
• Process inspection tickets for proper inventory control
• Maintain organized and up-to-date transaction-related files
• Enter transaction data into manufacturing software and retrieve information from internal systems
• Maintain and operate the radiation detection system
• Provide excellent customer service to dealers, vendors, and customers, both in-person and over the phone
• Stay current with industry trends and practices
• Perform additional tasks as assigned

What You'll Need:

• Ability to work independently and as part of a team
• Basic computer proficiency and willingness to learn new software
• Strong customer service skills
• Effective verbal and written communication
• Bilingual in English and Spanish preferred
• Ability to work under pressure and meet deadlines
• Ability to pass a criminal background check, physical, and drug screening
• Familiarity with scrap metal commodities and transportation regulations (a plus)

Qualifications:

• High school diploma or GED
• Minimum of two years of customer service experience

Additional Perks:

• Dynamic work environment, including both office and outdoor settings
• Tasks involve standing, walking, and lifting up to 50 lbs.
• Opportunities for professional growth and career advancement within a supportive team

Engaging role with varied daily responsibilities

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