Cashier and Weighbridge Operator/Floater

EMR Group USA; Mobile (AL); Sur place; USD 19 000 - 30 000; Plein temps

Avantages offerts par ce poste

Competitive compensation

Health insurance

Retirement plan with company match

Paid time off

Résumé du poste

EMR Group USA in Mobile, AL, is seeking a dependable Customer Service Associate to handle payouts, maintain records, and support scrap metal processing. The role combines office tasks with on-site duties to ensure accurate inventory and customer satisfaction.

You will weigh shipments, utilize manufacturing software, and collaborate with yard staff while adhering to safety and regulatory requirements. A bilingual English/Spanish capability is preferred to assist a diverse customer base.

Qualifications

• High school diploma or GED.
• Minimum 2 years of customer service experience.
• Ability to pass a criminal background check, physical, and drug screening.

Responsabilités

• Handle customer payouts with accuracy.
• Maintain precise records of all cash and check balances.
• Weigh incoming and outgoing scrap metal shipments using an automated system.
• Communicate with yard personnel regarding load details.
• Process inspection tickets for proper inventory control.
• Maintain organized and up-to-date transaction-related files.
• Enter transaction data into manufacturing software and retrieve information from internal systems.
• Maintain and operate the radiation detection system.
• Provide excellent customer service to dealers, vendors, and customers, both in-person and over the phone.
• Stay current with industry trends and practices.
• Perform additional tasks as assigned.

Connaissances

Customer service

Communication

Bilingual English/Spanish

Teamwork

Attention to detail

Formation

High school diploma or GED

Outils

Manufacturing software

Internal systems

Radiation detection system

Description du poste

About Us:

EMR is one of the world’s leading metal recycling companies with a history spanning decades. At EMR, our employees are the heart and soul of our organization. We are committed to creating a workplace that prioritizes the well-being and safety of everyone. Our company provides a supportive and inclusive community where everyone's ideas and contributions are valued. We believe in teamwork and collaboration.

About Us:

EMR is one of the world’s leading metal recycling companies with a history spanning decades. At EMR, our employees are the heart and soul of our organization. We are committed to creating a workplace that prioritizes the well-being and safety of everyone. Our company provides a supportive and inclusive community where everyone's ideas and contributions are valued. We believe in teamwork and collaboration. Our mission is to provide our customers with efficient and reliable metal recycling services while minimizing the environmental impact of our operations. EMR recycles ten million tons of material annually, everything from beverage cans to aircraft carriers. We work with a wide variety of metals including copper, aluminum, brass, and stainless steel and can recycle it into more than 200 different types of new sustainable raw materials. EMR offers our team a competitive salary and a comprehensive benefits package, including health insurance, retirement plans with company match, wellbeing benefits, employee assistance program and more. Join us and be a part of a team that puts people first!

What We Offer:

• Competitive compensation
• Comprehensive health, dental, and vision insurance plans
• Retirement savings plan with employer matching
• Paid time off, including vacation, holidays, parental leave, and sick leave
• Opportunities for career advancement and professional development
• Supportive work environment committed to sustainability and environmental responsibility

What You'll Do:

• Handle customer payouts with accuracy
• Maintain precise records of all cash and check balances
• Weigh incoming and outgoing scrap metal shipments using an automated system
• Communicate with yard personnel regarding load details
• Process inspection tickets for proper inventory control
• Maintain organized and up-to-date transaction-related files
• Enter transaction data into manufacturing software and retrieve information from internal systems
• Maintain and operate the radiation detection system
• Provide excellent customer service to dealers, vendors, and customers, both in-person and over the phone
• Stay current with industry trends and practices
• Perform additional tasks as assigned

What You'll Need:

• Ability to work independently and as part of a team
• Basic computer proficiency and willingness to learn new software
• Strong customer service skills
• Effective verbal and written communication
• Bilingual in English and Spanish preferred
• Ability to work under pressure and meet deadlines
• Ability to pass a criminal background check, physical, and drug screening
• Familiarity with scrap metal commodities and transportation regulations (a plus)

Qualifications:

• High school diploma or GED
• Minimum of two years of customer service experience

Additional Perks:

• Dynamic work environment, including both office and outdoor settings
• Tasks involve standing, walking, and lifting up to 50 lbs.
• Opportunities for professional growth and career advancement within a supportive team

Engaging role with varied daily responsibilities IND01 EMR USA Metal Recycling provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

• E-Verify is a registered trademark of the U.S. Department of Homeland Security. This business uses E-Verify in its hiring practices to achieve lawful workforce.