Cashier and Customer Service Associate

P.c.-Richard-; Deer Park (NY); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Health Plan

Health Savings Account

Vision & Dental Plan

Life Insurance

401k Retirement Savings Plan

Discretionary company match

Flexible Spending Plan

Employee Discount

Paid Time Off

Job summary

P.C. Richard & Son is seeking a Cashier & Customer Service Associate to handle clerical tasks and deliver exceptional service in our retail showroom office.

You’ll manage phone inquiries, assist customers on-site, process orders, and balance the cash register using our POS system. The role requires flexible retail hours and offers comprehensive benefits, including health plans, HSA, vision, dental, life and supplemental insurance, a 401k with company match, FSA, employee discount, and generous

Qualifications

• Excellent customer service skills for phone and in-person interactions.
• Must be flexible with retail hours including evenings, weekends and holidays.
• Strong data entry abilities and ability to use a POS system for processing sales orders.

Responsibilities

• Provide excellent customer service both on the phone and in person.
• Heavy phone work: answer incoming calls and make outgoing calls to customers.
• Call customers to confirm order status, delivery, and product service.
• Operate and balance computerized cash register.
• Data entry using the POS system and related programs for sales orders and inquiries.

Skills

Customer service

Phone calls

Data entry

Cash handling

Cash register

Tools

POS system

Job description

Area of Interest

Job Description

The Cashier & Customer Service Associate position mainly focuses on various clerical duties and customer service working within our retail showroom office, including but not limited to:

• Providing excellent customer service both on the phone and in person.
• Heavy phone work - answering incoming calls and making outgoing calls to customers for various reasons relating to the showroom business.
• Calling customers to confirm the status of their orders, delivery and product service.
• Operating and balancing computerized cash register.
• Data entry - using the Company's computerized point of sale system and various programs to assist in processing sales orders and customer inquiries.

Excellent BENEFITS available including:

• Health Plan options providing comprehensive coverage for the employee and family (if applicable).
• Health Savings Account (if applicable)
• Voluntary Vision & Dental Plan.
• Life Insurance and Supplemental Insurance Programs.
• 401k Retirement Savings Plan with a discretionary annual Company match, Flexible Spending Plan and an Employee Discount.
• Generous Paid Time Off Benefits including vacation and sick time.

P.C. Richard & Son is an Equal Opportunity Employer

Job Requirements

Must be flexible with hours in order to work a retail schedule, including evenings, weekends and holidays.

• Must also be able to perform a variety of general office activities in a fast-paced team player environment.
• Candidate must possess excellent customer service skills in dealing with customers via phone and in person.
• Cashier and computer experience a plus.

Pay Range

$17.50 - $18.00 / hour

Pay Transparency

In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.