Cashier & Customer Service

P.c.-Richard-; Milford (CT); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health plan

Health Savings Account

Vision & dental plan

Life insurance

401k with company match

Paid time off

Job summary

P.C. Richard & Son is seeking a Cashier & Customer Service Associate to work in our Milford, CT showroom. You will perform clerical duties, handle customer inquiries in person and over the phone, and balance the cash register.

The role requires accurate data entry and comfortable use of our POS system to process orders and answer questions. We offer generous benefits including health plans, an HSA, vision and dental, life and supplemental insurance, a 401(k) with company match, FSA, employee

Qualifications

• Flexible retail hours including evenings, weekends and holidays.
• Experience in a fast-paced office and customer-facing roles.
• Strong communication and basic computer skills.

Responsibilities

• Provide customer service by phone and in person.
• Handle high-volume phone calls and follow up with customers.
• Call customers to confirm orders, deliveries, and service status.
• Operate and balance computerized cash register.
• Enter data in POS and related software to process sales.

Skills

Customer service

Phone communication

Data entry

Cashier experience

Tools

POS system

Job description

1574 Boston Post Road, Milford , Connecticut 06460 , United States

Job Description

The Cashier & Customer Service Associate position mainly focuses on various clerical duties and customer service working within our retail showroom office, including but not limited to:

• Providing excellent customer service both on the phone and in person.
• Heavy phone work - answering incoming calls and making outgoing calls to customers for various reasons relating to the showroom business.
• Calling customers to confirm the status of their orders, delivery and product service.
• Operating and balancing computerized cash register.
• Data entry - using the Company's computerized point of sale system and various programs to assist in processing sales orders and customer inquiries.

Excellent BENEFITS available including:

• Health Plan options providing comprehensive coverage for the employee and family (if applicable).
• Health Savings Account (if applicable)
• Voluntary Vision & Dental Plan.
• Life Insurance and Supplemental Insurance Programs.
• 401k Retirement Savings Plan with a discretionary annual Company match, Flexible Spending Plan and an Employee Discount.
• Generous Paid Time Off Benefits including vacation and sick time.

P.C. Richard & Son is an Equal Opportunity Employer

Job Requirements

Must be flexible with hours in order to work a retail schedule, including evenings, weekends and holidays.

• Must also be able to perform a variety of general office activities in a fast-paced team player environment.
• Candidate must possess excellent customer service skills in dealing with customers via phone and in person.
• Cashier and computer experience a plus.

Pay Range

The estimated pay range for this job. Disclosing pay information promotes competitive and equitable pay.

The actual pay rate will depend on the person's qualifications and experience.

$17.00 - $18.00 / hour

Pay Transparency

In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.

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