Cashier and Customer Service Associate

P.c.-Richard-

Plainview (NY)

On-site

USD 24,000 - 25,000

Full time

10 days ago

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Benefits offered by this job

Health Plan options
Health Savings Account
Vision & Dental Plan
Life Insurance
Supplemental Insurance
401k with company match
Flexible Spending Plan
Employee Discount
Generous PTO

Job summary

P.C. Richard & Son located at 203 South Service Road, Plainview, NY 11803, is seeking a Cashier & Customer Service Associate to provide exceptional service in our retail showroom.

Responsibilities include handling calls, processing sales, and balancing the cash register while using the POS system. The role offers excellent benefits, including health plans, HSAs, vision and dental, life and supplemental insurance, a 401k with match, FSA, and generous PTO.

Qualifications

  • Must be flexible with hours for retail schedule including evenings, weekends and holidays.
  • Cashier and computer experience a plus.
  • Ability to perform general office tasks in a fast-paced team environment.

Responsibilities

  • Provide excellent customer service in person and over the phone.
  • Handle heavy phone work including outgoing calls to customers.
  • Call customers to confirm order status, delivery, and product service information.
  • Operate and balance computerized cash register and POS system.
  • Data entry using the company’s POS and related software.

Skills

Customer service
Phone calls
Cashier experience
Data entry
Team player

Tools

POS system
Computer skills

Job description

203 South Service Road, Plainview , New York 11803 , United States

Job Description

The Cashier & Customer Service Associate position mainly focuses on various clerical duties and customer service working within our retail showroom office, including but not limited to:

  • Providing excellent customer service both on the phone and in person.
  • Heavy phone work - answering incoming calls and making outgoing calls to customers for various reasons relating to the showroom business.
  • Calling customers to confirm the status of their orders, delivery and product service.
  • Operating and balancing computerized cash register.
  • Data entry - using the Company's computerized point of sale system and various programs to assist in processing sales orders and customer inquiries.

Excellent BENEFITS available including:

  • Health Plan options providing comprehensive coverage for the employee and family (if applicable).
  • Health Savings Account (if applicable)
  • Voluntary Vision & Dental Plan.
  • Life Insurance and Supplemental Insurance Programs.
  • 401k Retirement Savings Plan with a discretionary annual Company match, Flexible Spending Plan and an Employee Discount.
  • Generous Paid Time Off Benefits including vacation and sick time.

P.C. Richard & Son is an Equal Opportunity Employer

Job Requirements

Must be flexible with hours in order to work a retail schedule, including evenings, weekends and holidays.

  • Must also be able to perform a variety of general office activities in a fast-paced team player environment.
  • Candidate must possess excellent customer service skills in dealing with customers via phone and in person.
  • Cashier and computer experience a plus.
Pay Range

$17.50 - $18.00 / hour

Pay Transparency

In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.

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