Cashier

Workstream; Westminster (MD); On-site; USD 17,000 - 21,000; Part time

Job summary

WingStop in Westminster, MD is seeking a reliable cashier to take and fulfill orders, process payments, and provide fast, friendly service to guests. You will upsell menu items, answer questions, balance the till, and help keep the Front of House clean and organized.

Candidates should have strong cash-handling skills, experience with POS systems, and a professional demeanor. Food handler certification is preferred and helps ensure safest operations during busy shifts.

Qualifications

• Cash handling experience.
• Familiarity with POS transactions.
• Friendly, professional customer interaction.

Responsibilities

• Greet customers and take orders in person or on the phone.
• Process payments accurately using POS; upsell where appropriate.
• Verify customer age for alcohol purchases when applicable.
• Balance cash drawer at end of shift and prepare for next cashier.
• Maintain a clean and stocked Front of House area.
• Address customer questions and resolve issues or escalate to a manager.

Skills

POS system proficiency

Cash handling

Interpersonal skills

Integrity & accountability

Education

Food handler certification

Tools

POS software

Job description

As a cashier at WingStop, an individual will have to take and give out orders to the kitchen staff. He/she will have to be quick and efficient in communicating with crew members and kitchen staff to make sure the guests get their orders on time. A cashier will have to balance their cash drawers, listen and solve customer queries, and replace food if necessary. The individual has to be an ideal team player as this is a very fast paced and strenuous job, which requires him/her to be in the good books of everyone, including the guests.

Essential Duties and Responsibilities

• Greet and welcome customers entering the restaurant and calling into the restaurant.
• Place orders for customers in-person and over the phone; upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions.
• Accurately process cash, credit card and gift card transactions; verify age for alcohol purchases.
• Answer questions from customers and make menu recommendations.
• Monitor that all orders are read within Company quote times.
• Verify that all wings are presentable and double checking all orders before giving the order to the customer(s).
• Balance the register at the end of the shift; deliver the amount before the next shift.
• Assist in maintaining a clean workplace; keep Front of House (FOH) clean and stocked.
• Practice safe handling procedures by following all safety and sanitation guidelines; promote safety in the workplace.
• Maintain a professional and presentable appearance according to the company's Uniform Standards
• Receive and handle complaints from the customers and guide to the manager if the problem is beyond the scope of duties.
• Leave customer with a positive, long-lasting impression of their WINGSTOP experience.

Key Skills/Abilities

• Computer literate and comfortable using computerized register (POS) systems.
• Possess great cash handling skills.
• Professional, polite, and reliable even when under stress.
• Must have excellent interpersonal and people skills.
• Must have integrity, honesty and accountability.

Additional Information

• Cashier and restaurant experience a plus!
• Food Handler Certification required

536b Jermor Ln, Westminster, MD 21157, USA