Cashier

Pollo Campero; West Covina (CA); On-site; USD 23,000 - 32,000; Full time

Job summary

Pollo Campero in West Covina, CA is seeking a Front of House Team Member, Cashier to greet guests, explain the menu, and guide customers through accurate orders.

You will operate the POS, handle cash, verify orders, and support quick, friendly service in a busy restaurant; must be bilingual English/Spanish and able to lift 50 lbs as needed.

This role requires flexibility for nights, weekends, and holidays in a team-focused environment.

Qualifications

• Must be 18 years or older.
• Fluent in English & Spanish.
• 1+ year of experience in similar roles preferred.
• Ability to lift and push 50 lbs.
• Ability to stand for long periods.
• Flexibility to work nights, weekends, and holidays.
• Must follow Personal Care and Hygiene policies.
• Must be able to produce authorized U.S. work documents.

Responsibilities

• Welcome guests and guide them through the menu.
• Be knowledgeable about all menu items and suggest meals.
• Verify orders for accuracy, manage to-go orders, and process POS transactions.
• Operate cash register and make correct change.
• Count the register before and after each shift with management.
• Assist with front-line food preparation such as packaging and taking orders to tables.
• Ensure customer satisfaction by providing quick, efficient service and quality products.
• Communicate effectively with customers and team in a busy restaurant.

Skills

Bilingual English/Spanish

Job description

Overview

The Front of House Team Member, Cashier’s responsibility is to provide an unforgettable experience for our customers thru guiding them around the menu and supporting them in completing an order that fits their needs and expectations.

Responsibilities

• Welcoming new and repeat guests every visit
• Be knowledgeable of all menu items to make meal suggestions and answer questions
• Verify each guest order for accuracy, manage “to-go” orders, process POS transactions and follow cash handling procedures
• Operate cash register and must be able to count money and give change correctly
• Count register before and after each shift with management to ensure no shortage or overage
• Assist with front line food preparation procedures such as packaging and take orders to tables
• Ensure customer satisfaction by providing quick, efficient service and quality products
• Must be able to work with others and communicate effectively in a busy restaurant environment
• Follows and abides all safety rules, policies, and procedures

Qualifications

• Must be 18 years of age or older
• Must be fluent in English & Spanish
• Preferred: 1+ year of experience in similar roles
• Ability to lift and push 50 lbs.
• Ability to stand for long periods
• Flexibility to work nights, weekends, and holidays
• Must follow the company Personal Care and Hygiene policies
• Must be able to produce authorized U.S. work documents

Expected Behaviors

• Be Service OBSESSED
• Friendly, welcoming attitude
• Energetic Team Player
• Must have good interpersonal communication skills to work with customers and other employees
• Sense of urgency
• Attention to details
• Proactively help where it is most needed in the restaurant

Pay Rate

USD $20.00/Hr.